Presenter Encourages Military Caregivers to Promote Positive Emotions

According to Steve Shenbaum, the root causes of video game addiction aren’t that complicated.

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Steve Shenbaum, founder and president of game on Nation, speaks Monday at the USO Caregivers Conference at Camp Pendleton, Calif. USO photo by Michael Clifton

It seemed like an odd thing to bring up in front of a room full of military caregivers, but Shenbaum was on the way to a powerful point: the lessons we can take from knowing why kids spend hours mashing buttons in front of televisions can be applied successfully major life endeavors like fortifying relationships in times of stress.

Shenbaum is the founder and president of game on Nation, a firm specializing in communication, leadership, character development and media training. He traveled to the USO Caregivers Conference at Camp Pendleton, Calif., on Monday to talk to a room full of spouses, parents and devoted friends who play crucial roles in the care of their wounded, ill and injured loved ones.

His theory is that video games enthrall people because they satisfy four emotional cravings: empowerment, mystery, competition and humor.

“As we interact with people, I think it’s important to show [we care] before we say it,” he said.

Shenbaum spent the rest of his time showing the caregivers in the audience how they could target those four cravings to grow their relationship with their recovering family members by providing interactions where those same emotions were experienced. He engaged in roleplaying with the audience in games like “Expert Speaker” – an fun routine where both participants built confidence through boastful banter – and “Dimmer Switch,” where participants practice ramping their mood up and down to accommodate certain situations.

By the time he finished, Shenbaum had passed on several tips on how to help navigate the stressful caregiver lifestyle.

“As a caregiver, too, a lot of times, you’re the pilot,” he said. “And we don’t want pilots to say ‘I hope we get there.’”

–Story by Eric Brandner, USO Director of Story Development

A New Center For Our Warriors

The Sports Lounge in the USO Warrior and Family Center at Fort Belvoir is almost ready for our wounded troops and their caregivers and families to enjoy.

The Sports Lounge in the USO Warrior and Family Center at Fort Belvoir is almost ready for our wounded troops and their caregivers and families to enjoy.

More than 40,000 troops have been visibly wounded in Iraq and Afghanistan, and more than 300,000 troops suffer from invisible wounds, like post-traumatic stress or traumatic brain injury. In addition, the Pentagon said the military reached a record high of 349 suicides in 2012, highlighting the need for increased mental and emotional care for America’s returning troops. While these numbers are upsetting, we have to face the fact that returning troops need us now more than ever. It is a particularly important time for recovering troops to have a stress-free and supportive environment as they heal and reintegrate into civilian life.

Since 1941, the USO has been there for our troops. As we continue to adapt to meet the needs of our military and their loved ones, we are thrilled to open the doors to a new center – designed especially for our recovering troops, their families and caregivers – in just a few days.

Located steps away from the Fort Belvoir Community Hospital, the USO Warrior and Family Center at Fort Belvoir, Va., will offer activities for recovering troops, their families and caregivers that will help them relax, have fun and reintegrate into society. Specifically, the programs and classes offered will align with the USO’s Continuum of Care. The center will have programmatic offerings in the areas of physical health and recreation, family strengthening, behavioral health, employment, education and community reintegration. Inside the center, guests will have access to more than 20 areas, including a movie theater, respite suite, sports lounge, business center, music room and a healing garden outdoors.

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The Game Room will be a place for recovering troops to relax and enjoy the latest games with state-of-the-art video game consoles and screens.


During the difficult journey toward recovery, this center will be a place for support, relaxation, a peaceful environment for families to come together and an opportunity to prepare for a fulfilling and happy life ahead. Men and women dealing with the aftermath of deployment can learn how to transition into a new and different role, find hope and embrace the change. Like all USO centers, the mission remains the same – to lift the spirits of America’s troops and their families.

A second USO Warrior and Family Center is currently being constructed at the Walter Reed National Military Medical Center in Bethesda, Md., and is scheduled for completion in early 2014. The Warrior and Family Centers at Fort Belvoir and in Bethesda are possible because of the USO’s Operation Enduring Care campaign and our generous volunteers. We could not do this without you! – Sarah Camille Hipp, Communications Specialist

Eight New USO Wishbook Gifts

What’s new for the USO Wishbook this year? We have eight new gift options for you to choose from!

Flight Home Comfort Kit
For $60, make the trip home a bit more comfortable for wounded troops by helping to provide blankets and airplane pillows.

Run a Day Room for a Month
For $1,500 you can foot the bill for one of Afghanistan’s Warrior Day Rooms that give wounded ill or injured troops a refuge from the frontlines to heal.

Writing the Right Resume
For just $150, help Hire Heroes USA & the USO in our efforts to provide wounded, ill & injured troops with resumes & practice interviews that helps them to best represent their military skills & experience as they transition to the civilian sector.

Help Wounded Troops Navigate Their New Normal
$1,000 will assist the USO and AspenPointe Peer Navigator as it facilitates mentorship between community leaders and returning wounded troops.

Relaunch a Troop’s Career
With Career Opportunity Days, wounded, ill and injured troops are given guidance to secure jobs as they reintegrate into the private sector. Help for $250.

Give a Getaway to a Healing Family
Help fund retreat programs for $750 with the USO and TAPS (Tragedy Assistance Program for Survivors) to organize getaways designed to mend families after trauma and tragedy.

Send a Military Child to Camp
Unique camps provide military children from families of the fallen or kids who have recuperating parents with getaways designed to focus on their well-being. Send a child for $500.

Keep USO Mobile on the Go
Keep USO Mobile rolling with a $500 contribution that allows the wheeled USO supply center on the road, supporting stateside troops at events and military installations.

Wounded Veteran Receives Home Makeover With Help From USO

The Extreme Makeover: Home Edition team presented the Harris family with a new, state-of-the-art house that helps wounded veteran Shilo Harris lead a more comfortable and enjoyable life. Photo courtesy of the Harris family

On February 19, 2007, while on patrol in Iraq, a massive IED struck the truck that SSG Shilo Harris was traveling in. Despite suffering devastating injuries, with burns to over 40% of his body, Shilo’s only concern was for the wellbeing of the men under his command, refusing medical treatment until he’d been assured that his troops were out of harm’s way. During the months of painful surgeries that followed, Shilo and his loyal wife, Kathreyn, found a true calling — to help wounded warriors through the agonizing and traumatic processes of recovery, rehabilitation and learning to face a life that will never be the same. Shilo, once sufficiently healed, began a career as a motivational speaker, giving hope to others similarly wounded, while Kathreyn, taking up the cause as well, began working for the Army Wounded Warrior Project. Shilo and Kathreyn have dedicated their lives to giving back.

With each day that passes the Harris family put more distance between themselves and the event that changed their lives, but their home still stands as a reminder of their struggles, as it cannot protect Shilo from dangerous dust and heat. The family have tried everything to make the home comfortable and safe, but whatever they do, it’s not enough. This hero who was disfigured in service to his country cannot find respite in his own home.

Tonight on ABC at 8:00 PM EST, watch as the “Extreme Makeover: Home Edition” team changes all of that, with help from the USO.

Will You Join Them?

On Monday, we launched an effort to bring critical year-end support to our troops, especially those who have been wounded, ill or injured. The response has been truly amazing and inspiring.

Thousands of people are coming together to take care of these brave men and women who are just starting their road to recovery. I hope you will join with other USO supporters and make your special year-end donation today.

Please, make your year-end USO donation today to support our troops on the frontlines and all the brave wounded, ill and injured troops recovering here at home.

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This campaign isn’t just about bringing support to the wounded, ill and injured. It’s also about honoring a special request from our troops on the frontlines and in forward operating bases all around the world.

When we ask them what we can do to help, their first answer is always: Take care of my friends who have been wounded.

So, when you give today, you’re honoring the service and sacrifice of our active troops and helping support those who are wounded, ill and injured.

Donate today to help the USO’s effort to bring support to our wounded troops and provide ongoing care for our troops on the frontlines.

I’ve been so encouraged by the way USO supporters like you have stepped up to be there for our troops at this time of year. And I thank you for lending your personal support to this campaign today. – Sloan Gibson, President and CEO, USO

USO Warrior and Family Center at Fort Belvoir Nearing Completion

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A stone facade fireplace and a second-story footbridge stand as the interoir centerpieces of the Great Room at the USO Warrior and Family Center at Fort Belvoir, Va. Construction should wrap up by year’s end. USO photo by Eric Brandner

Nail by nail, the USO Warrior and Family Center at Fort Belvoir, Va., is getting closer to welcoming troops and families

USO staffers visited the construction site last week for a walkthrough and saw dozens of contractors buzzing throughout the building, which is still on track to be complete by the end of 2012 and open to guests in early 2013.

The Warrior and Family Center at Belvoir will serve wounded, ill and injured troops and their families and caregivers. Many of these troops are stationed at Belvoir while they recover from invisible wounds of war like traumatic brain injury and post traumatic stress.

Here are a few photos from the walkthrough:

The USO’s Operation Enduring Care is raising funds for the construction of both the USO Warrior and Family Center at Belvoir and the USO Warrior and Family Center at Walter Reed National Military Medical Center in Bethesda, Md, along with USO Warrior and Family Programs worldwide.

—Eric Brandner, USO Director of Story Development