Tag Archives: USO

Faces of the USO: A New Way to Serve

Screen Shot 2013-01-17 at 2.22.26 PMElizabeth Vallette’s first experience with the USO wasn’t exactly life-changing, but it lifted the spirits of a cash-poor West Point cadet making her way through an airport en route to a training assignment.

“Another cadet came running … up the terminal at us, screaming ‘Free hot dogs at the USO,’” Vallette said.

Later, during a 12-month deployment to Iraq with III Corps in 2004, the USO brought comedian Robin Williams to her base in Baghdad. “His show was perfect timing,” Vallette said. “It was just sinking in that things were not going well. We really needed the pick-me-up, and he delivered.”

After leaving the Army, Vallette spent time as an MBA student at the University of Houston and worked for a Canadian nonprofit in Kabul, Afghanistan.

When the project ended, she saw a job listing for a center director at USO Houston.“It hadn’t ever really occurred to me that you could actually work for the USO … and get paid,” she said.

Since July 2011, she has led a team that serves nearly 35,000 troops and family members with the help of a team of 400 volunteers.

Anyone who wants a taste of Vallette’s Houston hospitality should check out the Houston Livestock Show & Rodeo’s World’s Championship in February and checkout the USO’s entry in the bar-b-cue contest. - Derek Turner, USO Sr. Editor

A Dog Tag’s Tale: USO Las Vegas Volunteer Reunites Vet with Dad’s Lost Tags from World War II

My name is Gene Dannan, and I volunteer at the USO Center at McCarran Airport in Las Vegas each Tuesday.

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After an exhaustive search, USO Las Vegas volunteer Gene Dannan was able to ship the decades-old dog tags – which had huge sentimental value – to their rightful owner on the other side of the country. Photo courtesy of Gene Dannan

On June 12, fellow volunteer Denny Schaan and I were handed some military ID cards to copy and then shred for security reasons. Along with these ID cards were three sets of dog tags that had been turned into the airport’s lost-and-found office and then handed off to the USO. Denny handed me a metal ring that had two sets of dog tags on it, both from Marines. The older of the two tags was from World War II and dated June 1944. The name on the tag was Ferdinand Forst. The second tag did not have a date, but had the name Bruce J. Forst.

Schaan did a routine search of ancestry.com and found that Ferdinand Forst had died in 1986, but there was no additional information available.

From the moment that I received these tags, I felt there had to be a story connected to them. Before I left the USO Center, I got the go ahead from USO Las Vegas Programs Manager Marianne Wojciechowicz to take the tags home and try to find their owner.

First, I tried to locate Ferdinand Forst, but I didn’t have much luck other than the date of his death. Next, I started doing Internet searches on Bruce J. Forst. I immediately found entries for someone with the same name who lived in Huntington, N.Y., which is on Long Island.

The assessor’s office in Huntington gave me information about the property. Unfortunately, the Forsts’ home phone number was unlisted. I tried other routes to get the number, but kept coming up empty.

I tried calling the veterans’ cemetery in Huntington, looking for information on Ferdinand that would lead to Bruce. No luck there, either.

Running short on options, I called the Veterans Affairs office in Huntington. I explained who I was to the woman who answered the phone – Carol Rocco – and told her what I was trying to do. She was really helpful, making a few quick checks to confirm my information was accurate.

Rocco couldn’t believe I’d been able to locate the owner of the dog tags by just doing a few hours of work. She suggested I try sending a letter to Bruce at his listed address telling him about the dog tags. That idea had already crossed my mind, but I’d been hoping to speak with Bruce personally to let him know exactly who I was and what I was trying to do.

I asked Rocco if she would be kind enough to take my contact information and deliver it to the address. Realizing I was imposing on her time, I was surprised when she said she’d be happy to help me out.

Rocco’s office is about a mile from Bruce’s listed address. On the afternoon of June 14, she rang the doorbell, but no one was home. She left my contact information and a brief explanation of what I was trying to do in the mailbox. As it turns out, Bruce has been divorced from his wife for about a decade, but on Sunday, June 17 – at an annual Fathers Day get together – Bruce received my name, phone number and the rest of my story from his ex-wife. Around 12:30 p.m. Las Vegas time, I got a very excited voicemail from him.  I called him back a few minutes later, got his home phone number, home address and a brief history of how and when the dog tags had been lost.

Bruce said he had been in McCarran Airport on April 20, 2011, heading back to his home in New York when he lost the dog tags. He thought he’d never see them again. Bruce said his tags dated to when he served in the Marine Corps on their championship baseball team in 1960 and 1961.

After talking to him for a few minutes, I found out that his father, Ferdinand, was a Marine who fought in the battle of Iwo Jima. Ferdinand continued to serve until December 1945. He died on Super Bowl Sunday, January 26, 1986.

Bruce – also known as Scott R. Forst – has had an interesting life. He played for the Brooklyn Dodgers Rookies and then joined the Marine Corps in 1957 and played on the All-Marine Corps baseball team at Camp LeJeune, N.C. In 1961 he played as a minor league catcher and outfielder in the Brooklyn Dodgers’ system as well as the San Francisco Giants’ winter team. Unfortunately, an injury ended his professional baseball career that year.

He became a detective with Suffolk County, N.Y., Police Department and was awarded several medals. Along with his sports and police service background he has also worked as a sports artist. 

In the end, the dog tags ended up in his grateful hands. I feel very lucky that I was able to reunite him with a piece of family history.

–Gene Dannan, USO Las Vegas Volunteer

A USO Quiz

Was Johnny Cash in the military? Our troops love to connect back home, but how many minutes did they spend calling home last year?

Those are just a couple of the great questions in our new “Get to Know Our Troops” Quiz.

Think you’ll be able to guess right? Take the USO quiz now and see how well you know our troops!

As a USO supporter, you work tirelessly to provide comfort and support to our troops. And in doing so, you truly honor their service and their sacrifice.

We thought this quiz would be a fun way for you to learn a little more about our troops that you support all year long. We hope you enjoy it and hope you do well on the quiz!

Thanks for all you do!

The USO Family

Air Force Major Phil Ambard and his wife, Linda. Courtesy photo.

Air Force Major Phil Ambard was a family man.

“From the time he was a young Airman Basic through his commission as an officer 16 years later, he has been warmly greeted and taken care of at each USO,” said his wife of 23 years, Linda Ambard. “When we flew to Germany for the first time, we had five children under the age of ten, but we were made to feel like the USO was ours—that we were family.”

“This USO family has never meant more to me than when my Phil was killed in action on 27 April 2011.”

Her Phil was among eight Air Force officers shot and killed at Kabul International Airport by a 50-year-old Afghan Air Corps pilot.

Linda was left devastated and in a fog.

Their five children, including three Air Force Academy graduates and one who was attending West Point, flew to Dover Air Force Base from all around the world to meet their mother and repatriate the remains of their father.

The pain was so fresh; Linda couldn’t coordinate any of her own travel. She had trouble remembering the gates and felt dizzy navigating the crowds.

“At every single airport where there was a USO, we were each met by USO staff who walked us to our gate, brought us drinks, and who stayed with us the entire time,” she said. “They didn’t know us, yet they stood with each and every one of us.”

In Texas, while buying a magazine, she learned that all of her bank accounts had been frozen due to Phil’s death. The USO representative was quick to offer her some money, pay for her purchase and even spoke to the bank on her behalf.

“When we arrived at Dover, the USO came out with many volunteers,” said Linda. “Once again they had representatives for each of us. They allowed us to talk, make jokes—our family’s way of dealing with the stress—and they sat with me as I broke down yet again.”

Afterward, the family returned to Colorado Springs for the funeral.

“The USO ensured we were all seated together and near the front of the airplane,” she said. “This was no easy feat to get seven of us together, yet they did it for us.”

Eight months later, Linda knew that she couldn’t celebrate Christmas at home, so the family flew to Hawaii.  On the return trip, she and her cadet son spent 10 hours in the USO where their story eventually got out.

“The USO staff once again bent over backwards to make sure that we knew that people were walking with us and that we were still important to the USO family,” said Linda, “and I just want you to know that the USO was important to him and since his passing, the USO has meant so much to the Ambard and Short families.”

“He started as an immigrant boy,” she said, “but died as a man willing to stand up for the freedoms of all. He truly was an American hero.” — By Joseph Andrew Lee, USO Staff Writer

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Phil Ambard, 44, was born in Caracas, Venezuela. He didn’t speak a word of English when he moved to the United States at the age of 12. After graduating from high school, he enlisted in the United States Air Force as an Airman Basic. He rose to the rank of Senior Master Sergeant (select) before he was commissioned as an officer and then rose to the rank of Major before he made the ultimate sacrifice for his country.  He had recently graduated from Denver University with a Ph.D and his second master’s degree.

He is survived by his children Patrick, Emily, Alex, Tim and Josh, his daughter-in-law Karla and his wife Linda.

Your Support

With you by our side, the USO was able to life the spirits of our troops and their families in some powerful ways last year — no matter where their missions took them or what they faced.

That’s why I’m so proud to share our 2011 Investor Report with you. Please take a moment to look it over and see the full scope and power of what your support makes possible.

Check out our 2011 USO Investor Report to see how your support is changing our troops’ lives.

As important as it is to look back at what we’ve accomplished together, you and I know that the troops need us looking ahead. And with your ongoing support, we’re already working to do even more for our brave service men and women in 2012.

And I’m so thankful to have you working by our side to make it all possible. We couldn’t do it without you.

Here’s to making 2012 an even greater year of support.
Sloan Gibson President and CEO, USO

Supporting Our Wounded Troops

In April 2003, the USO opened a center embedded in the Contingency Aeromedical Staging Facility (CASF) at Ramstein Air Base in Germany. The CASF serves as a staging area for wounded, ill and injured troops who are preparing for medevac transport back to the United States for further treatment and rehabilitation and is sometimes the first place these service members are reunited with family.  On average, more than 200 wounded, ill or injured troops come through the doors of the USO center at CASF Ramstein each month and every week the volunteers and staff host 2-3 breakfasts and dinners for base personnel.These meals are served prior to the 9.5-hour flight on a C-17 bound for Walter Reed Military Medical Center back in the U.S. Each week, patients and medical care providers alike join together for a wonderful meal made possible by the fantastic USO staff and volunteers at CASF Ramstein.After enjoying a delicious meal, volunteers and staff hand out pillows and quilts to the servicemen and women to help make their flight home much more comfortable. Thanks to the incredible work at CASF Ramstein, hundreds of our troops have their spirits lifted when they need it most. Thank you for all that you continue to do! – Joseph P. Scannell, USO New Media Intern