National Volunteer Week: Frank and Helen Marsh

Frank and Helen Marsh represent the lifeblood of the USO: our volunteers. Frank served as a parachute rigger in the Marines from 1955 to 1957, and was promoted to the rank of sergeant before he got out. He and his wife Helen found their USO volunteer opportunity through the Knights of Columbus, where Frank has been a member for almost 50 years.

We caught up with the Marshes at the USO Marine Corps Trials at Camp Pendleton, Calif.,  where they handed out energy bars, snacks and refreshments to wounded warriors competing in the archery event.

Supporter Spotlight: General Federation of Women’s Clubs

GFWC_150x150The General Federation of Women’s Clubs has been there for the USO. Last May, the Statesville (N.C.) Women’s Club hosted the first ever USO Barbecue for the Troops. All told, the GFWC raised more than $20,000 in 2013 for the USO, helping our organization to do the following for America’s troops and families:

The USO thanks the General Federation of Women’s Clubs for their support.

And if your club or organization would like to support America’s troops though the USO, click here.

Your USO at Work: February 2014 — Kellie Pickler, Stephen King and Blake Shelton Support the Troops

Country Star Kellie Pickler Brings Good Times to Deployed Troops

Country music singer Kellie Pickler poses alongside Sgt. Jeremy Harrington, left, and Sgt. Robert Epley, who built the stage the trio is sitting on for Pickler’s performance at Forward Operating Base Walton, Afghanistan. USO photo by Eric Raum

Country music singer Kellie Pickler poses alongside Sgt. Jeremy Harrington, left, and Sgt. Robert Epley, who built the stage the trio is sitting on for Pickler’s performance at Forward Operating Base Walton, Afghanistan. USO photo by Eric Raum

Kellie Pickler prides herself on her commitment to our military and more specifically, to the USO.  Since 2007, the country music star has participated in seven USO tours and 75 USO Entertainment events, quickly becoming a performer who is synonymous with the USO’s mission of lifting the spirits of troops and their families.

As part of the USO’s Every Moment Counts campaign, Pickler spent the holidays with troops stationed in Kuwait and Afghanistan, delivering cheer, glad tidings and special presents. Along with the customary meet-and-greets, Pickler treated the troops to five USO shows and visited a military hospital.

The singer also accompanied the USO Christmas Convoy, which delivers hundreds of gifts annually to some of the most remote parts of those countries. NBC News captured the convoy in action and broadcast a story on the “Today Show.” The video can be viewed at tinyurl.com/NBCUSO.

“The USO tours and programs I’ve been a part of have definitely been the highlight of my career, so I’m honored to join the USO in helping to raise awareness about the many precious moments that our troops and their families sacrifice,” Pickler said. “Every Moment Counts is especially close to my heart because it not only recognizes their personal sacrifices, but gives Americans the opportunity to thank our troops with a special gift of a moment.”

Learn how you can help us provide memorable moments for troops by visiting usomoments.org.

Iconic Author King Visits Deployed Troops in Germany

Stephen King shares a moment with Navy Lt. j.g. Pablo Yepez at Landstuhl Regional Medical Center in Germany. USO photo by Mike Clifton

Stephen King shares a moment with Navy Lt. j.g. Pablo Yepez at Landstuhl Regional Medical Center in Germany. USO photo by Mike Clifton

Stephen King’s words have always moved readers along an emotional roller coaster, but during his USO tour stop at Ramstein Air Base in Germany in November, he also learned how quickly spirits can be lifted with just a handshake and a smile.

“I never realized until earlier this week just how important everyday moments with our nation’s troops and their families really are,” King said. “Volunteering with the USO and spending time with our men and women in uniform was an eye-opening experience that I hope to be able to do again soon. I stand behind the USO’s Every Moment Counts campaign and encourage others to join the USO in supporting our troops.”

As part of his European book tour in support of his latest best-selling novel, “Doctor Sleep,” King teamed with the USO for a day with deployed troops and the medical professionals who care for our wounded heroes. King passed out free copies of the book during visits to Landstuhl Regional Medical Center and the USO Warrior Center and enjoyed mingling with all of the personnel and families.

USO, United Through Reading Partnership Links Deployed Families for Holidays

Army Spc. James Gleason's daughter, , touches the television as she watches him read a book to her via a USO/United Through Reading video. Photo courtesy of the Gleason family

Army Spc. James Gleason’s daughter, , touches the television as she watches him read a book to her via a USO/United Through Reading video. Photo courtesy of the Gleason family

Once a month, Army Spc. James Gleason walks into the USO at Kandahar Airfield in Afghanistan and picks out a book to read to his 2-year-old daughter, Jameson. He makes extra reading trips for special occasions like Halloween and Christmas.

While Gleason wasn’t with his little girl during the holidays, his presence was still felt in their California home, thanks to United Through Reading’s Military Program.
Many USO centers downrange have private rooms with a collection of books where troops can record themselves reading a story to their children back home. The USO then ships each book and recording to their families. The program has been keeping military families connected during deployments since 2006.

“My daughter absolutely loves the books,” wrote Gleason. “Every time she gets one she has the same reactions. She always asks for me and kisses [my image on the screen].

“It surprised her when she heard my voice. … She said, ‘Hi Daddy! Thank you for reading to me!’”

The program partnership helps create holiday moments that Gleason—who is on his first deployment to Afghanistan—and thousands of American troops with families back home will remember.

“It means everything to me,” he wrote. “I’m fighting for my girls and those reactions are priceless.”

The USO needs your help to connect troops to their families back home. Visit uso.org/donate4troops to learn how you can get involved.

Wounded Warriors Receive Business Training Through USO/Georgetown Program

“You worked twelve hours and you slept two. You worked twelve hours and you slept two. In the military, that was just a given,” said Michael Phillips, a 10-year Army veteran and successful UPS Store franchisee.

“Owning your own franchise won’t be much different at first,” the guest speaker told a classroom of transitioning wounded warrior students at Georgetown University School of Continuing Studies. “But now that I’ve got almost five stores bringing in money every day, I’m here to tell you that it’s well worth it.”

In November, the USO collaborated with Georgetown University to offer a certificate in franchise venture planning to wounded warriors, their caregivers and surviving spouses.

Led by Dr. Ben Litalien at Georgetown’s Washington, D.C., campus, the condensed, six-day course was designed to teach wounded, ill and injured soldiers, their caregivers and surviving spouses the fundamental skills needed to start a franchise business.

“We understand that any transition can be difficult, and that injuries, illness or the loss of a loved one can make it even more so,” said USO President/CEO John Pray. “That is why the USO is so committed to our transitioning troops.”

The program focused on both the initial decision to invest in a franchise as well as the operational, tactical and strategic decisions needed to run a successful business. Guest speakers also shared their expertise on the process of transitioning from a career in the military into franchise ownership.

Litalien led students through an intense week of case studies, lectures, guest speakers and meetings with professionals who support our active-duty and veteran communities in business efforts.

At the graduation ceremony, Associate Dean Edwin Schmierer announced the continuation of the program in 2014, and reminded graduates to apply their knowledge and skills in service to others.

“The value of your Georgetown education doesn’t come from how it benefits you,” said Shmierer. “It comes from how you will use it to serve others, and as service members and families of service members, you’re more than familiar with such a sacrifice.”

JCPenney Raises Holiday Cheer, Support for USO

JCPenney’s Jingle Mingle campaign made it easier to spread cheer during the holidays.

Singer Blake Shelton and USO President and CEO John Pray attend a surprise holiday event courtesy of JCPenney on Dec. 19 at Greeley Square Park in New York. Photo by Kevin Mazur/Getty Images

Singer Blake Shelton and USO President/CEO John Pray attend a surprise holiday event courtesy of JCPenney on Dec. 19 at Greeley Square Park in New York. Photo by Kevin Mazur/Getty Images

The company invited everyone to record videos of themselves singing “Silent Night” at jcp.com. Singers could add their videos to an online choir gallery and share them with friends and family. As an incentive to participate, JCPenney donated $20 to the USO for each video submitted to the gallery. Even country music superstar Blake Shelton joined in, teaming up with the USO Show Troupe for a performance in New York City.

As the featured JCP Cares charity partner in December, customers were also invited to round up their in-store or jcp.com purchases to the nearest dollar and donate the difference to the USO. The proceeds raised will support USO programs and services that provide memorable moments for troops and military families around the world. JCPenney’s combined efforts raised more than $2.2 million for the USO.

“Our overall goal is to be a contributing factor to the overall success of the USO,” said Crystal King, senior manager of philanthropy at JCPenney. “Our partnership with the USO really allowed us to discover ourselves as a company. Founder James Cash Penney had an affinity for the military and supported personnel who were deployed and those who returned with injury. It’s our intent to stay true to our roots and continue that relationship, and supporting the military means supporting the USO.”

USO Osan Air Base Duty Manager Dedicated to Serving Troops

USO Osan Air Base Duty Manager Ju-Yeon Park. Courtesy photo

USO Osan Air Base Duty Manager Ju-Yeon Park. Courtesy photo

For many troops and families arriving in South Korea, USO Osan Air Base Duty Manager Ju-Yeon Park is often the first smiling face they see.

“Every day working with the USO provides new and exciting opportunities and challenges,” said Park, whose husband is a senior noncommissioned officer in the South Korean military.  “There is often no guidebook on how to do things, which allows for personal creativity to come up with ideas to entertain [troops] or to make them smile or … make them feel more like they are at home.”

Born and raised in the South Korean capital of Seoul, Park always wanted to work for an international organization, so when a community relations position opened up at the USO in her hometown, she jumped at the opportunity.

“I like that the USO not only supports the U.S. military, but also plays an important part between the military and the local community,” she said. “I wanted to work at the USO more than just about any other [place].”

Park, who started working at USO Camp Kim in 2008, loves to travel and enjoys experiencing new places and trying different foods. She spent five months backpacking around Europe on her own after graduating high school and said the journey gave her new levels of respect and admiration for other cultures and countries.

She has applied some of the lessons learned on that trip to her work with the USO.

“I have had many experiences meeting many people from different nations and different places,” Park said, referring to her job with the USO. “Almost every day I learn new things. I find myself growing, and it’s a feeling that is really nice.”

Publishers Clearing House Prize Patrol Delivers $25,000 Check to the USO

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What would you do if the Publishers Clearing House Prize Patrol showed up on your doorstep?

Staff and volunteers at the USO Warrior and Family Center at Fort Belvoir, Va., were jumping for joy Wednesday after receiving a $25,000 check from the Publishers Clearing House recent Facebook promotion, The Give Back.

“We’re really grateful,” said USO Vice President of Operations Glenn Welling, who was presented the check by the Prize Patrol. “This was our first opportunity to get involved with the Publishers Clearing House Give Back promotion, and just to be able to be recognized by the Americans who went online each day is awesome. For 73 years the USO has been the connection between America and her military, and donations like this one will allow us to continue doing what we are do for another 73 years.”

This year’s The Give Back event featured three charities: the USO, ASPCA and St. Jude Children’s Research Hospital. Fans were allowed to vote for their favorite charity once per day, with the charities earning prizes based on where they finished in the voting.

“We love being able to give back to the charities our customers care about,” said Danielle Bertellotti, assistant manager for digital marketing development at Publishers Clearing House. “Our audience has been very vocal on social media, and they have made it clear that the USO is a charity they care deeply about, so we are very happy to give.”

After voting to support their favorite charities, visitors to the Publishers Clearing House Facebook page also had the opportunity to win cash for themselves. Each vote cast for a charity also served as an entry into both a SuperPrize and the Give Back Exclusive Prize.

“It was something so simple … but it gave people the chance to make a difference for a cause they love,” Bertellotti said. Maybe they don’t have the money to give; maybe they aren’t in a place where they could volunteer; but this was a way they could help out the USO from wherever they are.”

Photos: USO Volunteer who Won Contest Receives 2014 Jeep Wrangler

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Two months after winning an online contest, USO volunteer Norm Hallowell watched as Pam Horton – manager of the USO Warrior and Family Center at Fort Belvoir, Va. – pulled his new Jeep Wrangler up to the curb.

Hallowell stood in front of the recently opened center Friday afternoon with a small group of USO staff and volunteers and received the keys to his new Jeep from USO of Metropolitan Washington-Baltimore Chief Operating Officer Cheryl Laaker Hall.

The contest was part of the USO’s ongoing relationship with Jeep, which include’s the automaker’s  Operation Safe Return initiative.

USO, Yankees and Partners Assemble Big Apple Care Packs for Troops Downrange

NEW YORK – Baseball season may be over in the Bronx, but New York Yankees employees were hard at work Thursday helping the USO of Metropolitan New York and its partner corporations to assemble 5,000 Big Apple Care Packs for deployed American troops.

The packs – which included items like toiletries, games, snacks and Yankees hats – are headed to troops downrange in time for the holiday season courtesy of USO partner FedEx. Volunteers from the Yankees’ front office, ESPN, Disney, FedEx and other USO of Metropolitan New York partner corporations gathered just inside Gate 2 of Yankee Stadium on Thursday morning to prepare the packs that will be ripped open by U.S. service members in the coming weeks.