And The Winners Are: Top USO Centers Announced at the TellUSO Awards

A service member signs in at the USO Las Vegas center at McCarran International Airport.

A service member signs in at the USO Las Vegas center inside McCarran International Airport.

What’s your favorite USO center? The USO asks troops and families to pick their favorite center each year through the TellUSO Survey and announces the winners at the annual USO Leadership Conference.

This year’s top overall center went to USO Las Vegas. It’s the second year in a row the Las Vegas airport center took home top prize. They earned the award for receiving the highest overall survey scores in categories like satisfaction, staff helpfulness and value.

But Las Vegas wasn’t the only center to take home a trophy last week. Here are the other winners by category:


Bringing the Big Game to the Troops: USO Centers Around the World Prep for Super Bowl XLIX Festivities

1779696_831008323606850_488918148582461606_nAs America sits down to watch the Seattle Seahawks take on the New England Patriots this Sunday, troops at home and overseas will head to their local USO centers to catch the big game.

Here’s a roundup of some of the Super Bowl festivities at USO centers around the world.

Southwest Asia

USO Kandahar, Afghanistan
Super Bowl festivities will start bright and early at USO Kandahar, where the party begins at 2:30 a.m. local time.

The base will provide roughly 300 pizzas to be split between the Morale, Welfare and Recreation (MWR) center and the USO, where the game will be playing all morning long. During halftime, troops can win a number of prizes, including a new bike and an iPad Mini, as well as participate in Super Bowl trivia.

Check out some of the photos from last year’s festivities:

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USO Camp Buerhring, Kuwait
Troops stationed at Camp Buehring can get into the Super Bowl spirit with a pregame tailgate party beginning at 6 p.m. local time.


In addition to a hot wing eating contest, service members can participate in video game competition, listen to music and win a number of prizes before tuning into the game. At kickoff, partygoers can fill up on a subway and milkshake bar and participate in a raffle to win prizes every quarter.

Take a look at some of the fun from last year’s event:

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USO Bagram, Afghanistan

Troops stationed at Bagram can head to the USO for an early morning pre-game party at 4 a.m. local time. There will be drinks, chips, football-shaped pancakes and waffles for everyone to enjoy. Partygoers can also participate in football-themed trivia during the game. Here’s a few snaps from last year’s fun:

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USO Grafenwoehr, Germany
Service members and their families stationed near Grafenwoehr and Vilseck, Germany, can enjoy finger foods and drinks at a special pregame tailgate party before enjoying dinner at 7:30 p.m. local time.

Although the game doesn’t start until 12:30 a.m., troops will be able to win raffle prizes and participate in poker tournaments and other fun activities before kickoff.

USO Warrior Center at Landstuhl Regional Medical Center, Germany

The USO Warrior Center will host a Super Bowl Party on game day for patients, families and medical staff. Service members can watch football-themed movies all day leading up to an Italian dinner kicking off the evening’s festivities at 8 p.m. local time. From 1:30 a.m. to 4:30 a.m. local time, troops can enjoy finger foods, watch the game and win football movie DVD giveaways.

USO Ramstein Air Base Passenger Terminal, Germany

The USO at the Ramstein PAX will host a special PAX personnel chili cookoff to celebrate Super Bowl XLIX. Troops on the move through Ramstein will be able to feast on all the competitors’ dishes while enjoying cornbread with honey butter and other refreshments before settling in to watch the game.

Landstuhl Regional Medical Center USO, Germany

On Friday before the big game, the Landstuhl Regional Medical Center USO center will be decked out in football decor to help staff members get in the mood for Sunday’s showdown. Service members can face off in team trivia to win USO tour vouchers as well as play table football and enjoy tailgate appetizers.


USO Guam
For troops stationed in Guam, where they say “America’s day begins,” the party starts at 7:30 a.m. local time. Breakfast, lunch and snacks courtesy of Triple J Five Star Foods and the Pacific Islands Club will be served at various time throughout the morning.


In addition to watching the game on 10 screens throughout the center, service members can also enjoy cake to celebrate the USO’s upcoming 74th Anniversary.

USO Camp Courtney, Japan
Service members can head to USO Camp Courtney for Super Bowl festivities starting at 7 a.m. local time.

In addition to food and beverages, troops will also be able to showcase their video game skills on PS4 or Xbox One.

USO Camp Schwab, Japan
USO Camp Schwab will be ready for football-loving troops at 7 a.m. local time with finger food, popcorn and drinks in addition to nine televisions tuned into the big game.

Want a glimpse of what the party will look like? Check out photos from the 2013 event:

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USO Sasebo, Japan
Starting at 8 a.m. local time, troops stationed near Sasebo can head to the Fleet Landing for a USO Super Bowl party. Service members can enjoy snacks while rooting for their favorite team.

USO Camp Hansen, Japan
Starting at 8 a.m. local time, troops can chow down on freshly prepared waffles and sausages as they cheer on their favorite team. Take a look at some of the fun from last year’s Super Bowl breakfast party:

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USO Camp Foster, Japan
Troops can head over to the USO on Camp Foster for a Super Bowl party kicking off bright and early at 6 a.m. local time.

USO Kadena, Japan
Service members can kick off their morning with USO Kadena’s Super Bowl festivities starting at 6 a.m. local time. There will tailgate snacks and refreshments for troops to enjoy while watching the game on the center’s HDTV!

Take a look a last year’s photos to see what’s in store for this Sunday:

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USO Futenma, Japan
Troops can head over to USO Futenma for a Super Bowl party kicking off at 6 a.m. local time.

USO Camp Walker, South Korea
USO Camp Walker will be partnering with the MWR to host a Super Bowl party at the Hilltop Club, starting at 6 a.m. local time. To get a vibe of this year’s festivities, take a look at some snaps from the 2013 event:

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USO Camp Casey, South Korea
USO Camp Casey for kickoff at 8:30 a.m. local time for a Super Bowl party sponsored by Mr. Nam, Judie’s Realty, Red Cross and the Non-Commissioned Officers Association (NCOA).

Camp Casey

Troops can enjoy food, fun and prize giveaways while cheering on their favorite team.

USO Seoul, South Korea
Doors open at 6 a.m. local time at USO Seoul, where service members can enjoy a free breakfast and cheer on their favorite team.


The party, sponsored by the NCOA, will also feature a dance competition and prize giveaways.

USO Humphreys, South Korea
Troops can head over USO Humphreys at 8:30 a.m. local time to grab a free breakfast and catch the big game.



USO Coast Guard Base, Boston
Friday before game day, troops near Boston can gear up for a great weekend of football starting at 11 a.m local time. Stop by the USO center for games, popcorn, pizza and the chance to win Patriots-branded prizes.

USO Logan Center, Boston
Starting Friday, USO Logan will be decorated in a football theme as they rev up to cheer on the Patriots. Traveling troops can test their skills with a Super Bowl Trivia game or take the New England Fan Challenge to win prizes.

Guests can also catch all the local pregame television coverage and watch the game in Super Bowl style and comfort on Sunday.  The popcorn machine will be running and there will be plenty of snacks for everyone to enjoy!

USO SeaTac Airport Center, Seattle
Troops traveling through Seattle can catch the game at the airport center while enjoying snacks and other refreshments.

USO Guam Honored for Service to National Guard Troops

Troops and family members celebrate at a USO Guam homecoming celebration in April. USO photo

Troops and family members mingle at a USO Guam homecoming celebration in April. USO photo

They were there when they left. And there when they came home, too.

USO Guam got a big hat tip from the Guam National Guard this week, when it was presented the service’s Center of Influence Award for its work with troops and families during Operation Enduring Freedom. The award specifically covered USO Guam’s actions over the last two years of deployments, recognizing the center’s constant support of both Guam National Guard troops and their families through deployment and homecoming ceremonies, USO center services and additional family support.

The award was presented Sunday during an official retreat ceremony at Guam National Guard Headquarters in Barrigada, Guam.

This isn’t the first time the military has recognized USO Guam’s support. Read here about how USO Guam turned into a temporary hotel for 41 stranded Marines over the summer.

Sons of Anarchy Bring Smiles to the Pacific

Is there a word or phrase that conveys “happily exhausted?” When I first meet Kim Coates, Mark Boone Junior and Dayton Callie of Sons of Anarchy on the last day of their whirlwind tour of the Pacific, that is the first thing that comes to my mind.

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Clockwise from top left: The line snaked around the parking lot; Kim Coates and Mark Boone Junior admire a framed photo of the cast before signing; The actors met with hundreds of troops and their families in the morning

Over the past seven days the trio of actors had visited troops and their families stationed in Japan and Guam, and now Hawaii. This was be the second USO tour for Coates and Boone and the third for Callie. In 2010, the cast set out on their first USO tour together, along with fellow actor Theo Rossi, and delivered cheer and a touch of home to more than 2,000 troops in Kuwait and Iraq. Last year, Callie and Rossi, along with fellow “Sons of Anarchy” star Ron Perlman, spent a day visiting troops and military families at Marine Corps Air Ground Combat Center Twentynine Palms in California.

They had just landed the night before, but no time for sun and surf – we were immediately off to Joint Base Pearl Harbor-Hickam for a meet and greet event!

The line of hundreds of military members and families wrapped around the parking lot in the hot sun, but it was all cheers smiles as we arrived! For three hours straight, the actors gave out hugs, took pictures and signed posters and t-shirts.

"I'm star struck!" explained one pregnant military spouse after the actors signed her tummy!

“I’m star struck!” explained one pregnant military spouse after the actors signed her tummy!

After a brief lunch, filled with signing more posters, it was off to tour a ship and meet with some of the crew members. Dayton Callie, a Navy veteran who served during the Vietnam War, joked, “In my day we were still using cannon balls!”

Then it was off again to meet hundreds more excited military fans. By this point my back and feet had begun to ache and I couldn’t fathom how they were still standing. Yet they were excited to meet more people and ready with big smiles as they spent two more hours taking pictures and autographing items.

Coates, Boone and Callie at the USS Arizona Memorial at Pearl Harbor

Coates, Boone and Callie at the USS Arizona Memorial at Pearl Harbor

Finally, we spent the evening taking a private boat tour of Pearl Harbor, stopping by the USS Arizona Memorial. Awed by its significance, Coates, Boone and Callie agreed that our men and women in the military sacrifice so much and deserve the utmost respect.

Wrapping up the long day and tour with a dinner, the actors were weary but content… and already contemplating what they’ll do next with the USO! – Vyque White, USO Director of New Media


Volunteer of the Year – Fourth Quarter Nominees

To recognize the outstanding contributions of our volunteers, USO centers from our four operating regions—Stateside, Europe, Southwest Asia, and the Pacific—nominate a volunteer for “Volunteer of the Quarter” four times a year. This individual has gone above and beyond in supporting our troops and demonstrating their commitment to the USO mission. From this group of outstanding volunteers a “Volunteer of the Year” is then selected for each region, and, from these nominees comes the USO Volunteer of the Year is selected and honored at our annual gala.

Here are the 4th Quarter Volunteer Nominees!

May Grace Enjambre – Europe USO Volunteer of the Quarter

As a single service member living far from her family in the Philippines, May Grace Enjambre knows first hand how difficult it is to be in a new place, separated from loved ones. When she first arrived at her duty station in Naples, it was a bit tough. But like so many of the remarkable men and women serving our country, May decided to use her time to help other troops and their families by volunteering with USO Naples.

May is the center’s Publicity Coordinator, working with the Armed Forces Network and the local public affairs office to inform the local Naval Support Activities center about the USO and its programs.  Despite working two jobs, May gives up her weekends to volunteer with the USO. She’s volunteered more than 600 hours assisting over 4,000 in-transit passengers and 1,000 families during USO events. With young people like May serving in our armed forces, we can rest easier knowing that we are in trusted hands.

David Tennent – United States USO Volunteer of the Year

Dave Tennent is one of USO Puget Sound’s superstar volunteers. Fondly known as “Doughnut Dave,” he established procedures to implement a partnership with the Top Pot Doughnut shop and now spends five nights a week picking up and delivering nearly 300 doughnuts to troops and their families.

Dave serves as the lead volunteer for three weekly shifts, averaging nearly 100 volunteer hours per month. His efforts are critical in helping the USO build relationships with outside organizations like the Boeing Blue Bills, the Kirkland Kiwanians and the Kirkland Interfaith Transitions in Housing Group. He’s urged these groups to volunteer and attend USO sponsored events, giving them a chance to show their commitment to our nation’s service members.  Dave’s efforts and positive attitude ensure that the center is able to serve the troops and their families, 24 hours a day, 7 days a week.

SSgt. Shaina Newton – Southwest Asia USO Volunteer of the Quarter

Staff Sergeant Shaina Newton is a remarkable service member who truly enjoys supporting fellow troops. When she’s not working 12-hour shifts at her regular duty station, she’s at USO Baghdad, where she averages 64 hours per month, making sure the USO center feels like a “home away from home.”

Shaina is constantly coming up with new initiatives to help lift the spirits of her comrades.  She created a revised volunteer database that maps out daily volunteer and visitor trends. This system helps the center predict needs and determine volunteer recruitment goals.  Not only does she bring her wonderful creativity and good nature to our operations, but she has saved USO Baghdad countless hours in tracking and managing volunteers. Shaina Newton’s contributions to the USO are a testament to her exceptional character and we applaud her service to the center and to our nation.

Tracy Johnson – Pacific Region USO Volunteer of the Quarter

Tracy Johnson is a proud Navy submariner spouse, dedicated mother and USO Guam volunteer. Her smile, hearty laughter, and deep commitment to service make her indispensable to our military and their families. Tracy shows her commitment to our nation’s troops and USO Guam in many ways. When the Sesame Street tour came to Guam, Tracy ensured the event was a success, understanding how important it was for the military children on base.

She also helped sell more than $1,400 in raffle tickets for the USO Guam Gala and readily steps up to staff events like the Thanksgiving and Christmas dinners, Pier Side Flapjack Breakfasts and the furniture auction.  With a heart as big as Texas, and the skills to make things happen, Tracy’s efforts help USO Guam exceed the expectations of guests, and provide the highest level of excellence in service and visitor satisfaction.

News & Notes from Around the World

Kuwait – The different units assigned to Camp Ali Al Salem started a Softball League and the USO sponsored their T-Shirts.  Thomas Lee, a Duty manager at AAS, coordinated the all the logistics to make it happen.

Each team came up with a design and the USO got the shirts made in Kuwait City. The USO logo was placed on each shirt to help promote the USO and to make it all seem as real as possible. The Softball League was created to unite the units and as a way to help boost service members’ morale.

Players get ready to hit the diamond as part of the newly formed softball league in Kuwait.

Stuttgart, Germany – On Friday June 4 2010, USO Stuttgart partnered with FMWR, AUSA and other local organizations to welcome home the 554 MP Co after a one year deployment in Afghanistan.  The USO Mobile Canteen served up hot dogs, the local American Legion grilled up hamburgers and pork steaks that were donated by the VFW.  USO Stuttgart volunteers cooked up sides and  salads, while the Center provided the desserts and cake.  A disc jockey played music and a bouncing castle and inflatable jousting ring provided entertainment for the kids.  In addition, USO Stuttgart raffled off four free entry registrations for our 19th Annual Golf Tournament in August, as well as amusement park tickets.  We take great pride in serving those who continue to serve our great nation!

A USO banner is the perfect way to welcome home Troops returning from Afghanistan!

Kuwait – At Buehring sometimes we have the opportunity to do something a little out of the ordinary. A couple months ago someone asked me if I would hold onto a card for her boyfriend who would be coming through Camp Buehring in June. Being the last stop for all units going into Iraq, Buehring has a constant flow of transient troops. In the flow of troops, Sgt. Ball found me to ask if someone had left him a card…over two months later! It was great to be able to hand deliver the card to brighten his day and help two people make a connection after they both passed through our tent doors!

Reunited, and it feels so good: Sgt. Ball with his card!

Guam – La’Licia is a six year old native of Guam who continues to greatly grieve the loss of her beloved Uncle and godfather — Sergeant Gregory Fejeran –who died at the age of 28 in Operation Enduring Freedom.

When Alicia Yamzon, La’Licia’s mother, shared this information with the Guam USO and that La’Licia had an upcoming birthday, the Guam USO arranged a small party at the USO for La’Licia and her family. USO provided a birthday cake that read “To La’Licia — Happy Birthday — I Love You — From Daddy.” She received presents, and was then connected with her daddy in Afghanistan via Skype…Please click here to read the full story.

The birthday cake from Daddy was held up for him to see, along with the presents and other special gifts for all his children.