Your USO at Work: August 2015 — Great Dane Pup Who Needed Help is Returning the Favor

Meet Bandit, the Gentle Giant at USO Fort Leonard Wood

When Kelly Gist adopted Bandit more than three years ago, she didn’t expect him to become a healer.

Sickly, underweight and suffering from a number of health issues, the Great Dane pup looked like he needed more help than he would ever be able to give.

As Bandit grew stronger and healthier, he started accompanying Gist to her job as center director of USO Fort Leonard Wood in Missouri. She quickly learned Bandit was no ordinary rescue dog.

“We would bring him into the USO, and as he grew, his interactions with the troops were unbelievable and we realized he had something else to give,” said Gist, who decided to train Bandit as a therapy dog.

Whether it’s visiting patients at the hospital, comforting troops at the Warrior Transition Unit or hanging out with military families at USO Fort Leonard Wood, Gist says Bandit is always ready to comfort those in need.

“If anyone can spend five minutes with him … they’ll realize the difference he can make in someone’s day,” she said.

Bandit isn’t the only one who make a difference in five minutes. Go to to find out how you can show your support for our troops and military families.

Duracell and Hilary Swank Help the USO Highlight Military Family Issues

Two-time Academy Award winner Hilary Swank has played several roles, but her first was as the daughter of a now-retired Air Force senior master sergeant.

Swank joined military couple Robert and Denise Nilson, Duracell’s Jeff Jarrett and USO Senior Vice President Alan Reyes in New York last month to promote the USO’s partnership with Duracell and the company’s new short film “The Teddy Bear.” The video, which has been viewed more than 11 million times, is based on the Nilsons’ deployment experiences.

Duracell is also generously donating $100,000 to the USO Transition 360 Alliance to support the Comfort Crew for Military Kids, which helps children deal with their parents’ deployment and other issues that come up when you’re part of a military family.

Bruno Mars Brings ‘Uptown Funk’ to USO Concert at the White House

Grammy-winning recording artist Bruno Mars performed a USO show for cheering troops, military family members and guests of the first family at the White House on July 4.

Bruno Mars and his band perform at the USO’s Salute to the Military show July 4 at the White House. USO photo by Mike Thelier

Bruno Mars and his band perform at the USO’s Salute to the Military show July 4 at the White House. USO photo by Mike Theiler

The superstar sang some of his hits at the annual Salute to the Military USO concert. While storms cancelled the preshow cookout on the White House lawn, President Barack Obama and first lady Michelle Obama came out and addressed the crowd before Mars’ hourlong set that led up to the fireworks display on the National Mall.

This was the seventh consecutive year the White House has partnered with the USO to host the concert. Last year’s event featured Pitbull, while acts like fun., Cedric The Entertainer, The Killers, Brandi Carlile, Brad Paisley, Train, Jimmy Fallon and the Foo Fighters have also played the White House on Independence Day.

“It was an honor to perform at the Fourth of July concert at the White House,” Mars said in a release. “It was incredible to stand with the first family and the USO to recognize the service and sacrifice of our troops and military families.”

Mobile USO Helps Troops Through Summer Training 

Spending three weeks in the field on a military exercise can make you feel like you’re in another country — even if you never leave your home state.

Images from the Mobile USO’s stop in Oklahoma. Photos courtesy of Army Spc. Tyler Davis

Images from the Mobile USO’s stop in Oklahoma. Photos courtesy of Army Spc. Tyler Davis

Ask Army National Guard Spc. Tyler Davis, 21, from Lawton, Oklahoma, who took to Instagram to show his appreciation when his unit received a surprise visit from a Mobile USO during training. Davis, who’s been in the National Guard for more than four years, was pulling 48-hour shifts in the blazing sun when the Mobile USO arrived.

“When we’re out here in the field, we’re adapting to the military lifestyle. … You get completely engulfed in it,” Davis said. “When we first caught wind of the [Mobile USO] coming I made sure to get everyone in my squad signed up.”

A USO center on wheels, Mobile USO units offer troops the same kind of support provided at stationary centers, including video games, movies, Wi-Fi and air conditioning—the most important amenity when training in the Oklahoma sun.

“God bless you guys at the USO,” Davis said. “Without you, a lot of us would probably go insane.”

USO Opens First Staffed Center in Africa

Sometimes they are created to facilitate the changing travel needs of troops stateside. Sometimes they are built downrange and constructed by the troops themselves. Whatever the case, each USO center is opened where troops need them the most. And that most recent need is on Camp Lemonnier, Djibouti.

There are lots of smiling faces inside the new USO center on Camp Lemonnier, Djibouti. Courtesy photo

There are lots of smiling faces inside the new USO center on Camp Lemonnier, Djibouti. Courtesy photo

After the Defense Department announced it would spend $1 billion over the next 20 years to enlarge the U.S. base, the USO decided it was time to open up a permanent canteen for troops stationed there.

“Most of the troops here are unaccompanied and stay … anywhere from nine months to a year,” USO Camp Lemonnier Center Manager Michael Eyassu said. “They are very excited about [the USO] providing free phone calls to the States since they have to purchase phone cards otherwise.”

Currently the only staffed USO center in Africa, USO Camp Lemonnier consists of two Quonset huts equipped with a lounge area, leather chairs, a full canteen with snacks and treats from home, free toiletries and plenty of phones and computers to use to call home.

“We’ve got something going on every night for the military,” Eyassu said. “We have a lot of fun, and we’re getting more and more foot traffic each and every day we’re open.”

You can support troops deployed to bases around the world by visiting

USO Partner Almay Highlights the Strength and Determination of Military Women

Almay is partnering with the USO and celebrating female service members with their Simply American campaign. As part of the initiative, the cosmetics giant is donating $250,000 to the USO and creating a #SimplyAmerican social media push to raise additional funds and awareness.

AlmayThe company is highlighting military women throughout the summer in two unique ways. First, they’re embarking on a summer-long road trip to fairs and festivals to create what they’re calling a Simply American experience that celebrates female service members, military wives and their families.

Almay also is soliciting photos that capture “Simply American moments.” The company will donate one dollar for every like or share on social media that uses the hashtag #SimplyAmerican, up to a total of $10,000.

Go to Almay’s Simply American page to see if the road trip is coming to a city near you.

USO Opened Up a New World for This Military Spouse

Karolina Wignall has been connected to the military for as long as she can remember.

Karolina Wignall

Karolina Wignall

She grew up in the military, living in Texas, Georgia, Germany and Las Vegas during her formative years. She later married an Air Force pilot, moving around the globe to places like Okinawa and Virginia.

Wignall, USO Europe’s operations manager, understands the sacrifices troops and military families make every day, but she didn’t know much about the USO before becoming a volunteer in 2010.

“All I knew about the USO was what I saw in the airports,” she said. “I wasn’t sure what volunteering for the USO really meant.”

She quickly learned what the USO’s all about by racking up hundreds of volunteer hours in a few months. “Averaging 40 hours a week as a volunteer, I was hooked,” Wignall said. “The USO opened up a whole new world to me and I haven’t looked back.”

Hired as a full-time employee a short time later, she’s been with the organization ever since and has watched as the USO has evolved with the military.

“We have come a long way from just providing comfort and respite for our troops during wartime,” she said. “We are with the young troops when they first enter military service, when they deploy, and when they return home.

“Always by their side” is more than a slogan. It’s what the USO—backed by volunteers and employees like Wignall — does each and every day at more than 160 USO locations around the world.

“No matter what stage they are in during their military career, the military community can be sure the USO will always be there, providing whatever it takes to ensure that the military community knows we stand by them,” she said.

From start to finish, the USO supports troops and military families through each step of their journey. And we can’t do it without you.

First Lady Michelle Obama Visits Troops and Spouses at a USO Event in Italy

First Lady Michelle Obama made a surprise visit to U.S. Army Garrison Vicenza on Friday for a USO ice cream social among other activities with the troops.

Obama went on to co-host a surprise baby shower for expectant moms at the base. You can see a full slideshow of her visit over at

“We want you to know we’ve got your backs when you’re going through this part of your lives,” she told military spouses during her visit, according to ABC News. “You’re not alone.”

Little Things Often Mean the Most: How One Wounded Warrior’s Day was Brightened at the USO

Army Maj. David Keithan

Army Maj. David Keithan

After a brief surgical stay to repair the shoulder he injured during a 2006 tour in Iraq, Army Maj. David Keithan stopped into the USO Warrior Center in Landstuhl, Germany. He just wanted to “chill out and take a break for a minute” before walking the rest of the way to the Fisher House where he was staying.

After signing in, Keithan spotted a jar of spaghetti sauce and a packet of ramen on the counter and it transported him back to his childhood.

“I saw it and I just thought, ‘Man that looks good,’” Keithan said. “I know it sounds really, really weird but I used to eat that as a kid. I’d always throw the packet of flavoring in the Oodles of Noodles away because it was too salty and I’d put spaghetti sauce on it instead. It’s a quick meal and growing up I used to eat it that way all the time.”

Whether it’s the smell of fresh cooking, a familiar brand of coffee or just the “howdy” of an American volunteer, it’s often little things inside each USO center that connect troops to their communities back home.

Keithan, who has been in the Army more than 18 years, asked a USO volunteer if it was okay if his wife – who was traveling with him – cooked him some spaghetti the way he likes it.


“It wasn’t anything gourmet, but it was exactly what I wanted at that moment,” he said. “It’s like chocolate chip cookies made by Grammie. Grammie loves her American service members, and when you eat that cookie you feel connected … and you love her like she’s your own grandmother. I don’t care how young and how tough these soldiers think they are, they all have mothers and grandmothers and they know exactly what I’m talking about.”

Being from a small town in Maine, Keithan says it’s the little things that continue to bring him back to the USO. On one USO visit, he found his favorite local brand of coffee from Boston, which reminded him of home. Another time he was just comforted by hearing a friendly northeastern accent.

“It comes from everywhere,” Keithan said. “We all have different cultures in the States and all these little things come from the people who donate to the USO and as little as those things are — it could be a packet of sauce from your favorite local fast food chain — it brings you back home in that moment.”

News Roundup: A Day in the Park for Stuttgart Students, Milwaukee-Area Troops


USO volunteers and staff served food to Patch High School seniors June 4 as part of graduation week festivities. USO photo

With 72 years of practice, the USO knows how to throw a party.

And after sitting through ceremony practice last week, 170 graduating students from Patch High School in Stuttgart, Germany, needed a break.

USO Stuttgart – with help from the parents of the graduating seniors – held a barbecue for the grads June 4, with USO staff and volunteers served up hamburgers, hot dogs, sides and desserts.

When they were done eating, students were treated to an afternoon of lawn games including a water balloon toss, volleyball and croquet.

“We appreciate the USO so much for coming out and supporting the seniors,” said Sheryl Wagner, the Patch High School Guidance Department secretary and mother of a senior.

USO of Wisconsin, Milwaukee Brewers Honor Troops with Mass First Pitch

Fifty-eight troops participated in a mass first pitch May 27 at Miller Park in Milwaukee. USO photo

Fifty-eight troops participated in a mass first pitch May 27 at Miller Park in Milwaukee. USO photo

Fifty-eight people lining the infield of Miller Park were all thinking the same thing: “Just don’t let me throw it in the dirt.”

On Memorial Day, the USO of Wisconsin and the Milwaukee Brewers teamed to do something special for thousands of troops. Not only did they combine to donate and distribute 5,000 tickets to the May 27 Brewers game against the Minnesota Twins, but they also placed 58 troops on the field before the game to throw out simultaneous ceremonial first pitches.

The Brewers Community Foundation also held a 50/50 raffle that afternoon, with proceeds going to the USO of Wisconsin.

–Story by USO Story Development

Why We Volunteer: Army Spc. Thibaut Lenkoue and Patrick Jenkins – USO Warrior Center at Ramstein Air Base, Germany

The USO is highlighting its volunteers from around the world to mark National Volunteer Week, which runs April 21-27. We asked a few of them to tell us why they give their time to the USO. Here are two of their replies.


From left, USO Warrior Center volunteer Patrick Jenkins, entertainer Nick Cannon and Army Spc. Thibaut Lenkoue — also a USO volunteer — pose earlier this month at the USO Warrior Center at Ramstein Air Base, Germany. USO photo

Volunteering for me means love, giving and sharing great moments.

When I first came here, I thought only civilians worked at the USO. I enjoy every single moment that I spend here. The USO [volunteers and staff] are awesome, always polite, hard working professionals. I was happy to spend time here because I had found a home far from home. So when I discovered that I could volunteer at the USO, I decided to do so to take care of other members of this new family [and] give back what I have enjoyed.

It is always a pleasure to take care of people and make them realize that we appreciate all [their] sacrifices.

–Army Spc. Thibaut Lenkoue, volunteer at the USO Warrior Center at Ramstein Air Base, Germany


Volunteering is an important way to give back what the soldiers have sacrificed and given to me. If you haven’t already taken part of this opportunity of volunteering for the USO, I highly recommend it.

I am a 21-year-old student who recently relocated all the way from Florida to Ramstein, Germany. My mom, a lieutenant colonel in the Air Force, was temporarily deployed here and I took the opportunity to come here and stay for school.

I started volunteering at the USO Warrior Center in February and I have over 350 hours and counting. I don’t think of it as “getting hours,” because I have to, or just being here for the events or the food (even though most people will tell you that all I do is eat). I volunteer for our soldiers [because] we try to make this a home away from home. In return, it makes me feel that I am at home and – in a way – leaves me feeling like I’m helping with the whole mission.

The staff have become my parents and the soldiers and volunteers have become my brothers and sisters. I always say “If I’m not working or at school you can find me at the USO Warrior Center volunteering,” as as I like to think of it as going home (I just have to leave every night).

–Patrick Jenkins, volunteer at the USO Warrior Center at Ramstein Air Base, Germany

The USO <3’s Drowning Pool

Multi-platinum hard rock band Drowning Pool has been on tour twice for the USO and has just announced their plans to go out for a third time this year!

The band rocks out for the troops during their 2006 tour to Kuwait, Iraq and Germany

Drowning Pool rocks out for the troops during their 2006 tour to Kuwait, Iraq and Germany

In 2005, Drowning Pool set out on their first USO tour visiting troops serving in Kuwait. Their second USO tour, in 2006, saw them returning to Kuwait as well as performing for troops stationed in Iraq and Germany. In total, they have performed 16 USO concerts and delivered their musical talent to more than 20,000 servicemen and women. This is the first USO tour for lead vocalist Jasen Moreno, who joined the multi-platinum band in 2012.

The band catches a break between shows on their 2006 USO Tour

The band catches a break between shows on their 2006 USO Tour

Bassist Stevie Benton took the time to answer a few questions for us:

Why did you start touring with the USO?

Thru the years, we had met a large number of service members at our shows in the states. We would often have some drinks and listen to stories about their deployment. It occurred to us that since these men and women were putting their lives on the line for our country, the least we could do was bring them a rock show and a little taste of home while they were stationed overseas. Thankfully, a friend of ours put us in contact with the USO to make it happen.

What’s one of your most memorable experiences with us?

Our most memorable USO show, and probably our most memorable show ever, was playing in Bagdad on the 10 year anniversary of 9/11. I still get chills thinking about it.

If there’s one thing you could say to all the men and women serving right now, what would it be?

I’m sure they must feel a bit isolated and out of touch during their long deployment. But u are not forgotten. You will always have our support and our appreciation.

Buy a copy today!

Buy a copy today!

As part of their continued support of our troops, on April 3, 2013, the band hosted an album release party and invited servicemen and women from their hometown of Dallas, Texas, to celebrate the launch of “Resilience.” The night included a private acoustic performance and an opportunity to meet the band. More than 100 guests attended the event and all proceed from the release party will be donated to the USO. – Vyque White, USO Director of New Media