Your USO at Work: June 2015 — The USO Looks to Cover Every Angle of the Transition to Civilian Life

USO’s Transition 360 Alliance Combines the ‘Very Best’ to Help Troops Reintegrate into Civilian Life

It’s five nonprofits with one goal: help transitioning troops right now.

Transition StackedThe USO recently announced the formation of the USO Transition 360 Alliance, an initiative that attempts to cover every angle of a military family’s transition into civilian life when troops’ service ends.

We are partnering with Hire Heroes USA, The Comfort Crew for Military Kids, Stronger Families and newcomer RallyPoint/6 (RP/6) to form a comprehensive menu of programming for everyone from new and pending veterans seeking new careers to young military children who are facing yet another move.

“The USO has brought these groups together to combine the very best of what each of us has to offer America’s transitioning military families, on a scale that no single organization could achieve alone,” USO CEO and President J.D. Crouch II said in a release.

While three of the four nonprofits will be familiar to service members who’ve taken advantage of USO programming, the USO says the difference will be the alliance’s ability to work seamlessly to present a holistic approach to military transition.

USO Transition 360 Alliance Partners

Comfort Crew for Military Kids: Supports military kids and teens as they overcome the obstacles unique to growing up in a military family.

Hire Heroes USA: Provides active-duty and wounded, ill and injured troops and their spouses with tools, resources and networking opportunities to meet their career goals.

RP/6: A team of case navigators known as scouts employ a unique concierge approach, creating action plans for the service members and their families to ensure they are supported through a “no wrong door” experience.

Stronger Families: Helps military couples to reconnect and strengthen their relationships by establishing effective ways of communicating and building trust and hope.

Read more about the USO Transition 360 Alliance here.

Female Troops, Military Spouses Get Styled Up at USO Operation That’s My Dress

As a busy mom and public affairs officer in the Navy, Petty Officer 1st Class Bickiana Patton doesn’t have many opportunities to show off her feminine side. But thanks to the USO — and sponsors Sherri Hill, Ann Taylor and Ralph Lauren — Patton was able to let her hair down and enjoy an afternoon of fashion and pampering at USO Operation That’s My Dress at Fleet Week New York 2015.

“I have to admit, it was wonderful,” Patton said. “The USO helped me feel like a diva today.”

Now in its third year, USO Operation That’s My Dress, which normally caters to military teens attending formal events, has expanded to include events for female service members and military spouses.

The afternoon of glitz and glamour kicked off with a performance by the USO Show Troupe and a fashion show featuring professional models and the Miss USA and Miss Teen USA titleholders. After the show, attendees enjoyed hair and makeup demonstrations by professional stylists before heading upstairs to find the perfect dress. Spouses and female service members were even treated to free accessories by JTV jewelry to complete their looks.

Caregivers of Wounded, Ill and Injured Troops Get Lessons in Resiliency at USO Seminar

Angela Brooks, left, chats with another USO Caregivers Seminar attendee at Fort Leonard Wood, Missouri, last month. USO photo by Sandi Moynihan

Angela Brooks, left, chats with another USO Caregivers Seminar attendee at Fort Leonard Wood, Missouri, last month. USO photo by Sandi Moynihan

Angela Brooks can’t remember the last time she put herself first.

Between working, taking care of her children and caring for her disabled Air Force veteran husband who struggles with PTSD, there’s little time left at to address her personal needs.

“I literally have the world on my shoulders,” Brooks said. “[Caregivers like me] do a lot and it’s not so much physical anguish, it’s mental anguish, and that’s hard.”

So when Brooks heard Fort Leonard Wood, Missouri, was hosting a USO Caregivers Seminar — a day of interactive programming designed to address the immediate needs of those who care for wounded, ill and injured service members — she knew she had to attend.

After participating in the two morning sessions, which featured game on Nation Vice President Blair Bloomston and Stronger Families Executive Director Noel Meador, respectively, Brooks — who’d never attended any type of caregiver-centric programming before — was already glad she came.

“I felt very isolated up until today,” Brooks said. “[But today at the USO Caregivers Seminar] I feel comfortable. I feel safe and I feel like I’m not going to be judged.”

Brooks even felt comfortable enough to share details about her daily challenges with the entire room during a communication activity. Brooks admits she relished in the rare opportunity to talk about being a caretaker with others who are experiencing similar situations.

“I just want to learn more and be open and this environment is very opening and freeing,” Brooks said. “I just really appreciate people thinking of us”

You can help caregivers like Brooks get the support they need by visiting

USO and Sesame Street Debut New Performance Focused On Military-to-Civilian Transition

More than a million troops are expected to leave the military between 2011 and 2016. That’s why the USO and Sesame Street teamed up to help military kids cope with the challenges of transitioning from military to civilian life.

The cast of the Sesame Street/USO Experience for Military Families shakes hands with young audience members. USO Photo by Dave Gatley

The cast of the Sesame Street/USO Experience for Military Families shakes hands with young audience members. USO Photo by Dave Gatley

The organizations are addressing these new realities by debuting a show focused on military-to-civilian transition. The performances of “Katie’s Family Transitions to Civilian Life” are in addition to the already-popular show, “Katie is Moving to a New Base.” Both shows will run as part of the 2015 Sesame Street/USO Experience for Military Families tour, which kicked off on May 7 at Eielson Air Force Base, Alaska.

“Just as separating from the military can be a challenge for an adult, we knew that that could be a challenging transition for a kid as well,” Rachel Tischler, USO vice president of entertainment, told DOD News.

Sesame Street and the USO know that when one family member serves, the whole family serves. In the new show, military families are taken on a journey as Katie, a character created for the USO, starts a new adventure outside of the military. She makes new friends, keeps in touch with old pals and learns how to talk to her parents about the challenges she’s facing.

“We like to feel it starts a dialogue so kids can then open up even more about what it is they’re going through because they just heard Katie and Elmo talk about it,” Tischler said.

This year, more than 100 performances at 45 military bases in nine countries are scheduled. Click here to see if the 2015 Sesame Street/USO Experience for Military Families is coming to a base near you.

USO and The Grand Ole Opry Salute Troops with an All-Star Concert

The world famous Grand Ole Opry in Nashville welcomed troops and family members last month and treated them to a special red carpet arrival and a star-studded show featuring USO tour veterans Trace Adkins, Kellie Pickler, Craig Morgan and Lee Greenwood.

“I tell people all the time, one of the greatest stages to play on in the world is the Grand Ole Opry stage,” said Morgan, who served in the Army for more than a decade. “The only stage that’s better is the one we’re standing on when we’re in front of the men and women who are serving. Tonight we got to put them both together, so it was extremely special.”

The Opry, which will celebrate its 90th anniversary later this year, partnered with the USO and MusiCorps to honor troops and families during Military Appreciation Month. The show was part of the Opry’s Cause for Applause series, where the musical institution is highlighting causes it believes in.

“I’m very proud that the Opry has decided to get involved on this level with the USO,” said Adkins, who returned from a USO tour to Kuwait, Afghanistan and Germany in time to take part in the Opry concert.

The USO invited troops from Fort Campbell, Kentucky, and the Nashville area to take part in the VIP experience.

“It’s important that our military knows that we love, support and are praying for them,” eight-time USO tour veteran Kellie Pickler told Country Weekly. “We have their backs because they have ours.”

USO Joins Forces With Indian Motorcycle, Zac Brown Band to Support Military

Indian Motorcycle has a proud military history, building bikes for the military during World Wars I and II, so it makes sense that the company would team with the USO to continue its longtime support of our troops.

IndianIndian, America’s first motorcycle company, recently announced a partnership with the USO and donated $100,000 to the organization. It’s also partnering with the Zac Brown Band, which has entertained thousands of troops on its USO tours. The three-time Grammy Award winners will meet with troops on select stops of their 50-city North American concert tour and will also donate tickets to each of their concerts. Indian Motorcycle will distribute the donated tickets to military personnel and first responders.

“We are proud to serve as brand ambassadors for Indian Motorcycle, and are happy to continue supporting the troops through our friends at the USO,” Zac Brown said in a release.

“There is a very natural relationship between Zac Brown Band, Indian Motorcycle, the USO and the military families we all support,” said Steve Menneto, vice president of motorcycles for Polaris Industries. “Bringing the band onboard as a brand ambassador is both a pleasure and a tremendous value for our partners and our rider community.”

Kroger’s Honoring Our Heroes Program Builds on Generosity of Its Customers

Kroger recently announced a robust, multifaceted program involving events and customer engagement that will help honor our military heroes all summer long.

Kroger Co LogoThrough its annual Honoring Our Heroes program, Kroger is inviting its customers to support the USO in multiple ways. Shoppers can give to the USO through register scan cards and coin boxes or by donating online at Kroger will match every donation dollar-for-dollar, up to $1 million.

“Honoring Our Heroes started as a small project in 2010, with coin boxes in 1,200 stores,” said Lynn Marmer, Kroger’s group vice president of corporate affairs. “When we raised $400,000, we knew our customers were as committed to recognizing our troops and their families as we are, and we decided to amplify our effort.”

In addition to donating at stores or online, customers can also purchase special gift cards in $5, $10, and $15 denominations that will be delivered to local USO centers.

Kroger and the USO also teamed up to treat troops and military families to some barbecue. As a token of the company’s appreciation for the many dinners families miss together because of deployments, Kroger hosted Red, White and BBQ events in 10 locations across the United States and three additional celebrations on U.S. bases in Germany and Kuwait.

“While we can never truly thank our service men and women enough for the sacrifices they make, we are deeply committed to recognizing our troops and their families through our partnership with the USO,” Marmer said.

Why Hire a Veteran?

So why hire a veteran?

Hire Heroes USA’s Noah Thomas thinks the question should be “Why wouldn’t you hire a veteran?”

Thomas was at Joint Base Lewis-McChord in November helping put on a USO/Hire Heroes USA Transition Workshop when he stopped to talk with us about why potential employers should look to hire recent veterans.

“No matter if you’ve served two years, six months, 20 years, 30 years, a veteran has experienced a lot,” he said. “They’re resilient, they’re objective-oriented, they’re detail-oriented.

“They know how to work in diverse teams. And so what they can bring to the company is far beyond what you see on TV and movies with the [post-traumatic stress issues].

“[Veterans] bring everything from project planning, logistics, community engagement and they do it in a short timeframe and usually with not a lot of money.”


Whether you’re a transitioning service member in need of a resume or a boost to your interview skills or an employer looking for some fresh talent, you can accomplish a lot at a USO/Hire Heroes USA workshop.

Supporter Spotlight: General Federation of Women’s Clubs

GFWC_150x150The General Federation of Women’s Clubs has been there for the USO. Last May, the Statesville (N.C.) Women’s Club hosted the first ever USO Barbecue for the Troops. All told, the GFWC raised more than $20,000 in 2013 for the USO, helping our organization to do the following for America’s troops and families:

The USO thanks the General Federation of Women’s Clubs for their support.

And if your club or organization would like to support America’s troops though the USO, click here.

Helping Out on Purple Heart Day


Courtesy of Wikimedia Commons

If you have a friend or family member who was awarded the Purple Heart, today isn’t necessarily the day to buy a drink for him or her in hopes of hearing a detailed story about why they received it. Often, the Purple Heart commemorates the most terrifying day of someone’s life, so there may be painful and tragic memories associated with it.

Instead, think about how you can be of service to the greater community of America’s combat wounded troops. There are countless ways to get involved. While the Departments of Defense and Veterans Affairs provide resources, a number of gaps have widened as the roster of wounded has swelled. In addition to volunteering at a local USO center, the USO and its best-in-class partners are always looking for help by facilitating programs for wounded, ill and injured troops and their families along with the families of the fallen. Here are just a few of those offerings:

The Fisher House: The Fisher House provides free housing to wounded troops on the grounds of major military hospitals. With several families often staying at these homes together, volunteer services are often needed.

Ride 2 Recovery: USO/Ride 2 Recovery Challenge Rides test recovering troops’ endurance while allowing them to build camraderie. Visit their site to find a ride near you, where you can ride with the wounded or volunteer.

Hire Heroes USA: The USO, in collaboration with Hire Heroes USA, offers Transition Workshops and Career Opportunity Days (CODs) for wounded, ill and injured troops, spouses and caregivers. If you are an employer, you can participate by helping conduct mock interviews and provide feedback, providing an additional level of support for transitioning service members to meet with employers offering jobs.

You can learn more about these programs by visiting

–Story by Joseph Andrew Lee, USO staff writer

The USO’s Iraq Legacy: A Decade of Evolving Support for America’s Troops

This week marks the 10th anniversary of the United States’ invasion of Iraq.

While American forces have been out of that country for more than a year, the legacy of the war is still sorting itself out.


USO photo

With the absence of a draft, the conflict pushed America’s all-volunteer force to bear its greatest burden to date, with multiple deployments becoming a large concern on the home front. While the death toll was comparatively low when pitted against previous American conflicts, the extent of the injuries – both mental and physical – were unlike anything the country had openly dealt with before.

But while warfare evolved, one thing didn’t change. Through the last decade, the USO was by the side of our troops on the battlefield and their families at home.

We were there providing millions of phone calls home.

We were there delivering the comforts of home to desert battlefields.

We were there with a video connection to the delivery room when babies were being born.

We were there when the dread of losing a loved one came into focus in the form of a temporary casket being transferred on the tarmac at Dover Air Base, Del.

And we were there when America’s heroes returned, hosting happy homecomings at airports for the majority of troops who made it back unscathed and providing programs for others to deal with the physical and invisible wounds of war. To better confront these issues facing wounded, ill and injured troops, the USO conceived and constructed two Warrior and Family Centers to help them and their families both recover and get on the right track to rewarding lives and new careers.

Thanks to the generous support of the American people, the USO was always by the side of our troops and families during the Iraq War. And we’ll continue to be there, wherever they go.

–Story by USO Story Development

Jobs for Our Wounded Troops

Let me put it plainly: We need to pull out all the stops to give our wounded, ill and injured troops returning home the resources and training they need to transition back into the workplace.

That’s why we’ve made tripling our investment in job training for our returning troops a priority in 2013, and one of the key initiatives to our effort is a special drive to raise $150,000 by Veterans Day.

In the months ahead, we’ll be organizing more than 60 USO/Hire Heroes USA Transition Workshops — workshops that are the starting place for reintegration of our brave, wounded troops into the workforce.

Donate now to support this and other critical USO initiatives for our troops — including helping our wounded heroes gain the skills and training they need to find a job and lead a life filled with hope and confidence.

At these workshops, we’ll focus on resume writing and mock interviews guided by human resources professionals from military-friendly companies. At the end of each workshop, our troops will have written an improved resume, practiced effective job interview skills and learned about additional resources and opportunities available for career development.

This hands-on training is just one of the critical types of programs for our troops that you can support by participating in our Veterans Day campaign. You can honor America’s veterans and support our troops by helping provide the resources to help servicemen and women reintegrate into their communities.

Help the USO support our troops and give our wounded heroes the chance to attend a career transition workshop and gain the training they need for their new life ahead.

You’ve been there for our wounded, ill and injured troops before. And I know you’ll support our decision to make meeting their needs for reintegration a major priority among the many programs and services we provide for our troops. I hope I can count on you to step up once again.

For the troops!

– Sloan Gibson, President and CEO, USO

P.S. Our military leaders, who understand the needs of wounded troops firsthand, have directly asked the USO to focus more attention on helping wounded troops find a path to new and rewarding careers after their military service. Help us start answering that need by raising the funds needed to provide these critically important workshops and other USO programs by Veterans Day.