9 Times the USO Came Through for Military Moms

Moms are the backbone of military families. Here are nine moments where the USO has come through for them:

1. Beamed in to the delivery room: Marine Capt. Nick Whitefield went downrange during the run-up to his wife, Laura Whitefield, delivering their second child. Thanks to USO technology, the couple got to see each other during that special moment.

2. USO/What To Expect Special Delivery Baby Showers: The USO works with The What To Expect Foundation and best-selling author Heidi Murkoff to deliver baby showers to military families around the world.

3. A juice and a snooze: How the USO gave a much-needed respite to one military mom and her young daughter when they got stranded while traveling to a funeral.

The Hoffman quintuplets. Photo courtesy the Hoffman family

The Hoffman quintuplets. Photo courtesy the Hoffman family

4. Cute overload: USO Arizona quickly rolled out the red carpet for an Air Force couple that moved across the country right before giving birth to quintuplets.

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5. Staying connected with her kids around the world: When Amy DeRosa’s children started deploying, she wasn’t sure how often she’d get to talk to them. Then she found out about the USO.

Dickinson_md6. A mother’s quiet moment at the USO: How the mom of a fallen soldier honored his memory – and felt a little closer to him – during an impromptu USO visit after his death.

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7. Creative mom gets an assist on military daughter’s birthday: Jeanne McConnell had a history of surprising her daughter — Air Force Capt. Emily Arthur — on her birthday. Thanks to the USO, she was able to keep up the tradition even though Arthur was deployed to Afghanistan.

8. A twist on a birthday celebration: Air Force couple James and Cherrie Bell had a bunch of USO experiences over the years. So when their daughter turned 1, they wanted to set an example of giving back. Their efforts may have made her our youngest donor ever.

9. Giving a mom peace of mind: When Marlene Chapman’s daughter was stranded alone in the Denver airport overnight, their family knew exactly where to send her.

Four USO Entertainment Staffers Honored by Chairman of the Joint Chiefs for Work on Tours

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They’re normally behind the scenes. This month, they were in the spotlight.

Four USO Entertainment employees were honored Feb. 13 for their roles in entertaining America’s troops at a surprise Pentagon ceremony with the military’s top officer.

Army Gen. Martin E. Dempsey, Chairman of the Joint Chiefs of Staff, presented the Joint Chiefs of Staff Distinguished Public Service Award to USO Vice President of Entertainment Rachel Tischler and the Outstanding Public Service Award to USO Vice President of Celebrity Recruitment Juliet Gilliam, USO Entertainment Specialist Brook Northrip and USO Tour Producer Jeremy Wilcox.

The quartet was specifically honored for their work on Dempsey’s four USO Chairman’s Holiday Tours, the last of which he wrapped in December. The tours – which are whirlwind USO visits traveling from the U.S. to Europe to the Mideast and back in the course of a week – touch thousands of troops annually in the weeks before Christmas.

“The Chairman’s Holiday Tour is an incredibly important annual tour that directly connects our nation’s top military leader with our troops serving around the globe,” said retired Brig. Gen. John I. Pray Jr., USO Executive Vice President for Operations, Programs and Entertainment. “The tour always includes an amazing group of celebrities who eagerly volunteer to accompany the chairman and I was thrilled that Gen. Dempsey recently recognized four USO entertainment team members with the Distinguished and Outstanding Public Service Awards for the key roles each played in making these tours such a big success.”

The most recent tour covered five countries in six days, including stops Afghanistan. The tour roster included eight-time USO tour veteran and country star Kellie Pickler, 2007 USO tour veteran and comedian Rob Riggle, “Glee” co-star Dianna Agron, former Chicago Bears linebacker Brian Urlacher, “Suits” co-star Meghan Markle and Washington Nationals pitcher Doug Fister.

“In my dealings with the USO over the past few years, spearheading tours around the globe, I can confidently say that the USO is as helpful and comforting today as it was back [when I joined the Army],” Dempsey said in a press release during the 2014 tour. “This year’s tour has been just as memorable.”

Channing Tatum, Adam Rodriguez and Nick Zano Wrap USO Tour to Afghanistan

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Actors Channing Tatum, Adam Rodriguez and Nick Zano wrapped the USO’s first 2015 entertainment tour to Afghanistan over the weekend. The six-day handshake tour was the first USO experience for the trio, which spent time with more than 1,500 troops, including these folks from Oregon.

In all, Tatum, Rodriguez and Zano visited seven bases downrange and the U.S. Embassy in Afghanistan.

“My trip with the USO was a once-in-a-lifetime window into the sacrifice and duty that these brave soldiers and their families devote every day to,” said Tatum, whose “Magic Mike XXL” will hit theaters this summer. “Thank you from the bottom of my heart for the experience. Safe travels home and until then, keep holding it down there and in every other place that flies the stars and stripes.”

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Messages from the Front: See What Troops Told the USO About Being Away for the Holidays

It’s hard for civilians to be away from home for the holidays. Now imagine serving in a war zone.

Friend of the USO Eric Raum traveled to the Mideast to talk to troops about what its like to be missing their families during the holidays. He also profiled how the USO gives those troops a little piece of home during a tough time through the USO Holidays for Heroes program.

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How to Make the Perfect Care Package for Troops

A group of Joint Base Lewis-McChord, Washington-based airmen  help the USO distribute Girl Scout Cookies. Photo courtesy of the Department of Defense

A group of Joint Base Lewis-McChord, Washington-based airmen help the USO distribute Girl Scout Cookies. Photo courtesy of the Department of Defense

It’s easy to take the little things for granted. For most Americans, stocking up on snacks, baby wipes and Kleenex is as simple as heading to a convenience store.

But for troops stationed around the world — especially at overseas locations like the Mideast or Okinawa — stocking up on every day commodities can mean waiting on, or rationing from, care packages shipped from the United States. However, even the most thoughtful — and jam-packed — of care packages eventually runs empty.

Luckily, the USO is there to help.

Anyone who wants to create the ultimate box of goodies for the troops can do so. Remember, even just one package worth of supplies can brighten a service member’s day.

Step 1: Find a USO center

This is easy. A list of all our centers can be found here. Click the dropdown menus on the left side of the page to search for a center in the region you want to help out.

Step 2: Check in with that center before you buy

Before you gather supplies and seal that box, send your selected center an email to doublecheck that they’re able to receive care packages and ask them what sort of items troops at their location need most. They’ll help you get the right address to send your package to, too.

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Step 3: Fill up a box

We always defer to the individual centers’ knowledge (see Step 2) when it comes to knowing what troops need. No one knows our troops like the USO staff and volunteers on the ground. Still, we took the liberty of compiling a list of some of our downrange troops’ favorite things to receive in care packages:

  • Healthy snacks: Jerky, trail mixes, granola bars and fruit snacks
  • Drink mix packets: Gatorade, lemonade, iced tea and crystal light packets
  • Microwavable food: Easy Mac, popcorn, Cup O’Noodles, Chef Boyardee, oatmeal and other snacks that come in their own bowl (dining ware is scarce in Afghanistan)
  • Non-perishable food: Tuna cans or packets, fruit cups, peanut butter, Nutella, soups and other canned foods
  • Chocolate: Wait until the winter months to send chocolate, as it will melt in the mail if sent now
  • Toiletries: Travel-size shampoo, conditioner, body lotion, body wash, wet wipes and hand sanitizer (Please send these in separate boxes from food — no one likes shampoo-flavored oatmeal!)

Step 4: Don’t have the time? We can do it for you …

Everyone has something they’re passionate about. And if you’ve read this far, helping our troops is probably one of those things for you. But time can get in the way, especially during the holidays. If you still want to help troops, but can’t make it to the store to fill up a care package, the USO can take care of it for you through a donation to USOwishbook.org, where you can send items like comfort food packages, books, movies, video games and more.

A Holiday Gift Guide for Our Troops

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The holidays are here.

If you didn’t see them coming it before this week, a pile of mail with circulars and glossy catalogs probably brought them into focus. By Thanksgiving night, your inbox was stuffed with email sales pitches aimed to get you to do a little Christmas shopping while you’re riding out that turkey coma.

And while we think everyone should treat themselves to that new coat or gadget if they can, we do have one more holiday shopping suggestion. There’s a group of folks out there who protect our freedoms who can’t just decide to buy a plane ticket online and come home for the holidays. And for a little cash, you can give them a gift that can significantly benefit their lives.

Keeping Families Connected

The USO is a home away from home for deployed troops. But what gets lost in that phrase is the connection those troops get back to their families through our centers. Check out this video about a North Carolina couple who connected just in time for one of life’s most precious moments. This holiday season, it’s easy to support the USO’s efforts to keep troops downrange connected with phone calls home or online video connections back home from war zones.

Homecomings

The USO is also there for spouses back at home during deployment. Here is a story of how one spouse — who is also a USO volunteer — coped during her husband’s deployment in part by tapping into the USO community on Fort Drum, New York.

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USO2GO

Not every service member in the field has access to the basics, much less amenities to pass the time. That’s where USO2GO comes in. Service members like Army 1st Lt. Ben Lyman contact the USO directly from their forward operating base or combat outpost and put in an order to receive customized shipments of everything from furniture to snacks to sports equipment, TVs and even video games. You can donate toward great services like that here, or sponsor an entire shipment via USO Wishbook.

Families of the Fallen

Everyone reacts differently when the unthinkable happens. London Bell’s brother — Marine Staff. Sgt. Vincent Bell — died in Afghanistan in 2011. She was heading into what she thought would be a difficult holiday season in 2013 when the USO called, offering her a USO/TAPS getaway to New York City where she could bond with others who’d lost family a military family member.

“I started out on the journey as a lone traveler, but I left meeting several people who were really just like me,” Bell said. “It was a good way for me to bond.” It’s one of several ways the USO helps military families when they need us most.