USO Arizona Volunteer Sacrifices Sleep so Stranded Troops and Families Have a Place to Stay

When Michelle Selby showed up to volunteer at the USO Arizona center at the Phoenix International Airport last week, she had no idea it was going to be an overnight shift.

But after a large sand storm (called a haboob) blanketed Phoenix — and stranded many traveling service members and their families overnight in the airport — Selby decided to make sure they had a comfortable place to spend the night.

“It makes you feel good when you can do something like that,” Selby said.

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USO Arizona is normally open to service members and their families daily until 8 p.m., unless special extended hours are requested ahead of time. But Selby chose to stay up all night so the USO Arizona center could stay open for the stranded military travelers.

“I just kept thinking, I wouldn’t be able to sleep when I got home,” Selby said. “As tired as I was getting, I couldn’t get myself to leave.”

Initially Selby thought she’d be able keep the center open until 10 p.m. But before she knew it, it was midnight, so she decided to keep the center open for as long as she could stay awake.

“I just didn’t have the heart to go wake them all up and say ‘You guys have to go sleep on the floor out in the airport, I’m going home to my comfy bed,'” Selby said.

Selby, whose son serves in the Air Force, hopes her actions inspire others to volunteer for the USO.

“My whole incentive when I’m at the USO is to try to treat people like I would want my son to be treated and taken care of,” Selby said.

Fort Drum Youth Volunteer Gives USO Tip of the Cap at High School Graduation

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For USO Fort Drum volunteer William Zenyuk, decorating his graduation cap with USO Every Moment Counts stickers seemed like the most logical way to spice up his outfit for the big day.

“I spend the large majority of my time at the USO,” Zenyuk said.

Zenyuk, who was honored as this year’s Fort Drum Youth Volunteer of the Year, is one of USO Fort Drum’s most active young volunteers, and has volunteered over 1,000 hours in the past year and a half.

What initially began as a way to rack up service hours for the National Honor Society eventually turned into regular routine, Zenyuk said. From volunteering at USO Fort Drum events to helping with daily duties at the center, Zenyuk said he’s made his service to the USO a part of his every day life.

“My favorite part is listening to [troops], their stories and explain how their days are going,• and just talk,” Zenyuk said. “Cause a lot of them just like when you listen.”

Zenyuk, a who’s father served in the military, plans on attending Syracuse University in the fall to study pre-law and American history. He also said he’s planning to enroll in Syracuse’s Army ROTC program in hopes to become a JAG officer one day.

“I’m gonna go [Army] Reserves while I’m in college and hopefully choose to go active duty once I complete law school,” Zenyuk said.

Teeing Up Military Kids for Success: Lockheed Martin Volunteers Help Quicken Loans National Golf Tournament Attendees Build Deployment Kits

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BETHESDA, Md.–When children are faced with a parent’s deployment — or worse, a parent who doesn’t return from deployment — they encounter emotions which may be difficult to express.

Understanding this, volunteers from Lockheed Martin are helping Quicken Loans National spectators at Congressional Country Club — including many military families — assemble hundreds of With You all The Way Deployment Kits for military children this week.

The USO — in partnership with the Trevor Romain Company and the Comfort Crew for Military Kids — uses the With You All the Way program to support children ages 6 to 18 tackling difficult issues unique to growing up in a military family.

The unique kit helps children deal with deployment challenges and even establishes valuable knowledge for the reintegration process.

“This is just a great cause, and it’s so awesome to see kids — a lot of military kids, in fact, but others as well — coming in to pack deployment kits for other kids,” said Laura Stewart of Lockheed Martin. Stewart is one of many Lockheed Martin volunteers staffing the USO deployment kit assembly tent this week at the Quicken Loan National.

The deployment kit is centered around the “With You All the Way! Dealing With Deployment” DVD, which was created as a collaboration between The Comfort Crew and the USO. The Comfort Crew was founded by humorist Trevor Romain, who frequently tours with the USO, sharing life lessons with military children such as how to deal with bullies, facing fears, coping with separation and understanding grief.

“I am a full-on supporter of the USO and what they do for military families,” said Marine Staff Sgt. Tyler Barnes, a military caddy who helped construct a deployment kit Wednesday. “I’ve seen all of the support here at home and downrange. It’s just a great organization and they do a lot of great stuff for the military.”

The deployment kits include:

  • The animated “With You All the Way! Dealing with Deployment” DVD
  • A guided writing journal with prompts, calendar, map, and activities
  • The “With You All The Way! Dealing With Deployment Family Guidebook
  • A set of 10 postcards featuring original artwork by Romain
  • Cuzzie, a plush bear for military kids
  • A pair of imprinted dog tags to share with a deploying parent

Your USO At Work: June 2014 — Deployed Dad Surprises Son With Video at Graduation

Pedro Cruz III watches a video message from his father on iPad moments after graduating from New York University on May 23. Cruz’s father, New York Army National Guard Staff Sgt. Pedro Cruz Jr., is deployed to Kuwait and was unable to attend the ceremony, but he worked with the USO to figure out how he could be the first to congratulate his son. NYU Polytechnic School of Engineering photo by Elena Olivo

Pedro Cruz III watches a video message from his father on iPad moments after graduating from New York University on May 23. Cruz’s father, New York Army National Guard Staff Sgt. Pedro Cruz Jr., is deployed to Kuwait and was unable to attend the ceremony, but he worked with the USO to figure out how he could be the first to congratulate his son. NYU Polytechnic School of Engineering photo by Elena Olivo

USO Helps Deployed Father Send Surprise Message to Son at Graduation 

Pedro Cruz III wasn’t sure why the television cameras were approaching.

A moment earlier, he’d walked across the stage at Barclays Center in Brooklyn, New York, to receive his construction management degree from the New York University Polytechnic School of Engineering. When he reached the dean, Cruz was handed his diploma along with an iPad Air, a plaque and a folded American flag.

As his classmates streamed across the stage behind him, the camera lights flicked on and reporters encircled the new graduate. Then he looked down at the iPad – queued up to a video of his deployed father – and pressed play.

“Hey son, surprise,” New York Army National Guard Staff Sgt. Pedro Cruz Jr. said in a pre-recorded video. “Right about now you should be on stage picking up your degree. I wanted to be the first to congratulate you on this special day.”

Shortly thereafter, the younger Cruz was talking to his father – like he does almost every day – reliving the moment.

“I think he called me before he even got back to his seat,” Cruz Jr. said in an email exchange with the USO. “I don’t think he could have gotten a better finale for this day.”

The elder Cruz knew when he deployed to Kuwait that he wouldn’t be in New York to see his only son walk across the stage on May 23. After some consideration, he approached USO Camp Buehring’s Jason Lewis about coordinating a graduation surprise to let his son know he was there in spirit. A week later, USO Camp Buehring center manager Tiffany Banks emailed Cruz Jr. and they started to formulate a plan.

“He wanted to do something special for his son, and the first place that he’d gone … was to the USO,” Banks said the day before the ceremony took place. “I’d gotten in contact with the graduation coordinator for NYU to see what we could do.”

One father’s gesture turned into a national story, as Cruz III smiled for the New York media and talked about what it meant to get a message from his dad on one of the biggest days of his young life.

“I was confused and had a feeling it may involve him,” Cruz III said in an email interview with the USO. “It was awesome. I was overjoyed.”

“To see the Joy on his face [in the photos taken at the graduation] is priceless,” Cruz Jr. wrote. “I find myself sometimes still [staring] at the pictures.”

 Volunteers, Sponsors and Celebrities Help the USO Make Dreams Come True for Military Teens

When fashion designer Sherri Hill donated hundreds of thousands of dollars in prom dresses to military teens, volunteers and sponsors from around the nation stepped up to make the event as special as possible. How many exactly?

Fashion designer Sherri Hill, left, “Duck Dynasty” star Sadie Robertson and hundreds of others helped make the USO’s Operation That’s My Dress a huge success for military teens. USO photo by Matthew Ziegler

Fashion designer Sherri Hill, left, “Duck Dynasty” star Sadie Robertson and hundreds of others helped make the USO’s Operation That’s My Dress a huge success for military teens. USO photo by Matthew Ziegler

Two hundred seventy-two volunteers donated 4,294 hours of their time and dozens of sponsors donated goods, services and cash totaling $750,000 to make the New York City version of USO Operation: That’s My Dress a huge success.

Forty-five Miss USA and Miss Teen USA contestants flew into Manhattan on their own dime to model the dresses in a runway show produced by the USO and TAJ Events with music by celebrity DJ Marlon Bizzy. The models also served as stylists, assisting teens in picking out the perfect prom dress and fashion jewelry.

Fourteen celebrities carved time out of their schedules to make appearances, including Sadie and Korie Robertson from “Duck Dynasty” and the reigning Miss USA Erin Brady. A dozen hair stylists and makeup artists from L’Oreal USA and jewelry donations from Fashion Delivers helped the teens glow and glitter.

And of course there was Hill, who has been part of every USO Operation: That’s My Dress to date and has donated more than $1 million in apparel for the events.

“It means a lot to be able to make this many girls happy,” said Hill. “Prom is a special moment for any girl. To be able to help make moments like this for hundreds of military teens is amazing to see – their eyes just light up when they find that perfect dress.”

Show your support for our military members and their families by visiting USOmoments.org.

Coca-Cola and the USO Honor Fallen, Celebrate Service at NASCAR Race

The USO teamed up with NASCAR at the Coca-Cola 600 to unfurl something big over Memorial Day weekend.

“That something big is [our goal] to break the Guinness World Record for the number of signatures on a flag,” said John Falkenbury, President of the USO of North Carolina.

Service members unfurl a section of the USO’s Every Moment Counts flag before the start of the Coca-Cola 600 in Charlotte, North Carolina, in May. USO photo by Joseph Andrew Lee

Service members unfurl a section of the USO’s Every Moment Counts flag before the start of the Coca-Cola 600 in Charlotte, North Carolina, in May. USO photo by Joseph Andrew Lee

The USO has a long tradition of working with Charlotte Motor Speedway and Speedway Motorsports, Inc. to bring troops out to the track for the race, which is sponsored by USO Presidents Circle Partner Coca-Cola. All told, more than 1,200 troops and their families were honored at the race. Most received free tickets and the USO of North Carolina helped them travel from their bases to the track for the exciting weekend event.

“This is a time that brings America together,” said Falkenbury. “All walks of life, all colors, all creeds, to do one thing—salute America—because at the end of the day … we are there making every moment count.”

After a free concert by country music star and USO tour veteran Brantley Gilbert, more than 120 service members unfurled the center of the USO’s Every Moment Counts flag on the infield during the national anthem. Earlier, troops, race fans and NASCAR drivers offered their support in the form of a signature on the flag.

“Over the years, Charlotte Motor Speedway has set the standard when it comes to showing our support of the armed forces,” Marcus Smith, president and general manager of Charlotte Motor Speedway,  said in a NASCAR press release. “We want to give all the men and women who have served in the past and who continue to fight for our freedom today a great big bear hug and let them know how much their service means to our country.”

USO and Full Circle Home Pack Surprises for Mother’s Day at VP Residence

The USO and Full Circle Home joined forces in May to pack 2,000 Mother’s Day boxes for military moms, wives and special women in the lives of deployed troops. Dr. Jill Biden, co-founder of Joining Forces and wife of Vice President Joe Biden, welcomed USO volunteers and spouses of congressional and senior military leaders to her home to put the packages together.

“We wanted to make sure that all these brave men and women and their families know that we all recognize the sacrifices they made,” Dr. Biden said.

The boxes, delivered in time for Mother’s Day, were filled with items like lotions, flower seeds and a necklace, in addition to a personalized note from their deployed service member.

“Most of the moms and loved ones who are staying at home are always geared towards sending the care packages to their loved ones wherever they’re deployed around the world,” said USO President and retired Air Force Brig. Gen. John I. Pray, Jr. “It’s really great for them to have an opportunity to get something from their [deployed] loved one.”

Since the inaugural Mother’s Day Service Project in 2012, the USO and Full Circle Home have distributed more than 3,500 gift boxes that create memorable moments for deployed troops and their families.

BIC Honors the USO With $1M Donation

On March 31, BIC Consumer Products USA presented the USO with a $1 million donation during a ceremony at the new USO Warrior and Family Center on Naval Support Activity Bethesda, Maryland, home of the Walter Reed National Military Medical Center.

BIC’s generous contribution is a result of a 9-cent donation from the sale of each of its “Support the Troops” series lighters and the donation will be applied towards the center’s outdoor grilling area.

“To see that the sales of this special edition series of BIC lighters, whose designs honor America’s troops, have helped to provide an opportunity where our military personnel … can take a moment to relax and enjoy quality time barbequing with their loved ones, is incredibly moving,” noted Chris Mills, President of BIC Consumer Products North America.

In addition to serving active-duty troops, the USO Warrior and Family Center at Bethesda will provide a home away from home where wounded, ill and injured troops can heal with honor.

 Commitment to Service Drives USO’s Matthews

As a former officer in Britain’s Royal Air Force, Jonathan Matthews understands what it means to serve. Since 2006, the former intelligence analyst and pilot has continued serving through his work with the USO.

Jonathan Matthews, the USO’s director of logistics & facilities. USO photo

Jonathan Matthews, the USO’s director of logistics & facilities. USO photo

“Volunteering and working for USO has been the only experience, other than serving in the military, where I’ve been able to instantly witness the results of my efforts improving the lives of others,” said Matthews, who started his USO career as a volunteer at Camp Virginia in Kuwait in 2006.

With professional experience in construction and brick masonry, Matthews helped USO staff members build the Camp Virginia center and was soon compelled to join the organization full time.

“During my volunteerism in Kuwait I was working for a military contractor, delivering the Army’s [morale, welfare and recreation] function, but I was able to have more interaction with and contribute to the welfare of the [troops] through the USO, so I wanted to continue that positive impact.”

In 2007, Matthews was hired as a programs manager at Camp Buehring, Kuwait, and is now the director of logistics & facilities for USO and works at our headquarters in Arlington, Virginia. He’s been fortunate to visit many centers around the world and he’s noticed a common thread shared by each location.

“In my mind, all USO Centers, staff and volunteers worldwide deliver on the same promise but possess their own unique way of supporting deployed and transitioning troops, their families, the wounded, ill, and injured and families of the fallen.”

 

Special Spring Moments at the USO

USO Helps 2 Deployed Soldiers Witness Birth of Sons via Skype

AFGHANISTAN–USO Bagram had the special pleasure of helping two soldiers welcome their baby boys into the world this week via Skype!

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Spc. Kaznica and his wife welcomed their 7-pound, 14-ounce baby boy.

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Pfc. McElroy and his wife welcomed their 8 -pound son, Evan.

Spc. Kaznica, left, and his wife welcomed their 7-pound, 14-ounce baby boy and Pfc. McElroy, right, and his wife welcomed their 8-pound son, Evan. Both babies and both moms are doing well and the dads couldn’t be any prouder! The USO congratulates the Kaznica and McElroy families!

 

Mobile USO Deploys, Supplies Refreshments to Air Force Trials

NELLIS AIR FORCE BASE, Nev. — Wounded warriors came together April 7-11 to compete at the inaugural Air Force trials competition at the Warrior Fitness Center and USO volunteers were there to supply an oasis of refreshments and support.

The trials are an adaptive sports camp used to identify which athletes will be selected as members of the Air Force Warrior Games team and compete against other military branches in September. Athletes competed in seven different events including archery, cycling, track and field, swimming, shooting, wheelchair basketball and seated volleyball.

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USO, Tampa Bay Buccaneers Host game on Nation

On April 18, the Tampa Bay Buccaneers and the USO hosted Air Force Command Chief Master Sgt. Tommy Mazzone and other high-ranking officials from MacDill Air Force Base for a game on Nation seminar at One Buccaneer Place. The seminar focused on leadership, teamwork and communication. Watch the clip now on the Tampa Bay Buccaneers’ website. 

USO Northwest Steps Up to Support Washington Mudslide Rescue Effort

USO photo

USO photo

It’s been a month since the mudslide disaster in Oso, Wash., claimed 39 lives and shattered even more families – many with loved ones still to be recovered.

The loss of Navy Cmdr. John Regelbrugge III of the USS John C. Stennis and Chief Petty Officer Billy L. Spillers stationed at Naval Station Everett brought the mudslide to the military community’s doorstep.

During the emergency, USO Northwest rallied to assist the recovery team and the National Guard. USO Northwest’s Seattle-Tacoma Airport Center and its Shali Center on Joint Base Louis-McChord sent much-needed supplies to those helping with the cleanup.

On April 1, Girl Scout Cookies collected and stored at the Shali Center were loaded into vehicles for the Washington Army National Guard J9 unit. The unit is responsible for deployment cycle support, family readiness and overall service member and family well-being.

“I had been thinking all morning about how nice it would be if some of the cookies could go to the National Guard troops helping out at the Oso landslide,” said USO volunteer Herb Schmelling. “So I was truly delighted when representatives of the WANG J9 arrived to pick up cookies for the Oso troops.”

The SeaTac USO center has donated 10 25-pound bags of coffee, 21 boxes of energy bars and 1,000 candy bars to the National Guard troops assisting in the recovery.

“We will continue to help the recovery team and our military community with anything they need,” USO SeaTac Center Manager Bill Baker said.

–Meaghan Cox, USO Northwest