Love Connection: USO of New York Volunteers Marry After Meeting at the Port Authority Center

Prentice-Faller and Faller pose at the Douglas MacArthur Center USO. Photo courtesy Joy Prentice-Faller

Joy Prentice-Faller and Maj. Joe Faller pose at the Douglas MacArthur Center USO. Photo courtesy Joy Prentice-Faller

Joy Prentice-Faller wasn’t looking for love when she started volunteering at the USO in 2011.

Instead, it found her.

It started one Saturday morning in 2012 at the USO of Metropolitan New York’s Douglas MacArthur Center inside the Port Authority Bus Terminal, when Prentice-Faller showed up early to teach Marine Reserve Maj. Joe Faller how to open the center.

Unbeknownst to Prentice-Faller and Pat Walsh — the USO of Metropolitan New York’s manager of programs and services who coordinated the shift — Faller had already been trained.

“We realized that it wasn’t his first time [opening the center] and that we had just kind of gotten put on the schedule together,” Prentice-Faller said. “But that started more of the first conversation [between us].”

After that shift, the duo started to see each other outside of the USO and eventually began dating.

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“I think volunteering together gave us something in common, or just kinda showed us that we had similar values because we could kinda work together as a team, or work together and be on the same page,” Faller said.

No one at the center knew about their relationship until about six months later, when the couple was walking side-by-side in New York City’s Veterans Day parade.

“[Walsh] kind of figured it out when [she saw that] we were holding hands walking up Fifth Avenue with the USO float,” Prentice-Faller said.

Pat Walsh gives a toast at Prentice-Faller and Faller's wedding. Photo courtesy Joy Prentice-Faller

USO of Metropolitan New York’s Pat Walsh gives a toast at Prentice-Faller wedding. Photo courtesy Joy Prentice-Faller

The two got engaged in 2013 and were married last year. They even asked Walsh to give a toast at the reception and talk about how they met.

“So when nobody was really telling that story [of how they met at the USO], I thought, I have to tell it,’” Walsh said.

“When you put people on the same shift, you don’t know that [they’re] going to get married, of course.”
The couple still volunteers at the USO’s Port Authority location.

Safe From the Madness: USO of Illinois Gives Stranded Military Spouse a Place To Stay During Crazy Weekend

Siobhan Brennan-Sharer and her husband,

Siobhan Brennan-Sharer and her husband, Navy Petty Officer 2nd Class Joshua Sharer. Photo courtesy Siobhan Brennan-Sharer

When Siobhan Brennan-Sharer visited her husband in Chicago for Valentine’s Day weekend this year, nothing seemed to go as planned.

From the delay of her initial flight to Chicago from Myrtle Beach, South Carolina, to getting tangled in a 40-car pileup in freezing weather, Brennan-Sharer’s reunion with her husband — who she hadn’t seen in a month and half — was anything but magical.

“It was an all-around crummy weekend,” Brennan-Sharer wrote in an email. “Not how I wanted to spend the weekend with my husband.”

Improbably, things got even worse.

At the end of the weekend, Brennan-Sharer said her goodbyes and headed back to Chicago O’Hare International Airport for her flight home. When she arrived, Brennan-Sharer discovered her flight was cancelled and she wouldn’t be able to fly out until the next day.

Her husband, Navy Petty Officer 2nd Class Joshua Sharer, was on duty and couldn’t come pick her up. She called her mother, a retired Marine, for advice on what to do next. Her mom said to find the USO.

Brennan-Sharer headed to the USO of Illinois O’Hare Center, where she was greeted by volunteers who told her she could spend the night at the 24-hour center while waiting her flight. One volunteer even spent time chatting with Brennan-Sharer when she noticed she was crying.

“After all that had happened that weekend, it was awesome to walk in, see friendly faces that helped me and made me feel safe,” Brennan-Sharer wrote.

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“I was there for about 18 hours all together,” she wrote, “and it was great to be somewhere away from home and feel safe and not having to worry about how much extra this canceled flight was going to cost me.”

During her stay, Brennan-Sharer met a number of USO volunteers, including police officer Tim Walsh and his 7-year-old son, Rylan Walsh, who had skipped his Boy Scout pizza party to volunteer with his dad.

Brennan-Sharer — whose father is also a police officer — was particularly touched by the father-son duo, and gave Tim Walsh a challenge coin from her father’s sheriff’s department.

“[I] said he could keep it or give it to his little boy,” she wrote. “He [also] wanted to send me a patch and a challenge coin as [well], so I gave him my information and he just sent [the items] to me a few weeks ago.”

Even though her weekend didn’t go exactly as she had hoped — the airline even lost her luggage on her flight home — Brennan-Sharer still thinks fondly about her time at the USO of Illinois O’Hare Center.

“It was definitely a great place to just catch my breath from the crazy weekend,” she wrote.

USO Centers Around the World Host Eggstravagant Easter and Spring Celebrations

As flowers begin to bloom and birds begin to sing, USO centers are busy planning and hosting special Easter- and spring-themed events for troops and their families.

Here’s a look at what USO centers are doing around the world.

Europe

USO Grafenwoehr, Germany
On Easter Sunday, USO Grafenwoehr will host the Hippity Hoppity Easter Festival featuring crafts, Easter basket drawings, an Easter egg hunt and photos with the Easter Bunny. Military families attending the event can also enjoy a barbecue festival.

USO Kaiserslautern, Germany
On March 28, USO Kaiserslautern supported the 10th AAMDC Easter Egg Hunt on Rhine Ordinance Barracks with its mobile canteen. The USO provided attendees plenty of food to enjoy between hunting for eggs and taking photos with the Easter Bunny. USO Kaiserslautern served a menu of hot dogs, popcorn and cotton candy made in its brand new cotton candy machine.

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USO Stuttgart, Germany
USO Stuttgart hosted an Easter egg hunt Thursday for military children ages 5 and under. The Easter Bunny even made a special visit by the center to help the little hunters search for Easter treats.

USO Naples, Italy
USO Naples hosted a children’s activity event March 28 at the local MWR’s Easter Eggstravaganza. Over 1,000 people stopped by the USO tent, which featured face painting, pin the tail on the Easter Bunny, a can toss, bean bag games, a bunny hop relay and more.

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USO Rome, Italy
On March 28, USO Rome participated in the annual Easter Egg Hunt event at the U.S. ambassador’s residence. More than 100 children and their families attended the event and enjoyed the games, prizes, balloons and face painting.

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Pacific

USO Yokosuka, Japan
USO Yokosuka hosted a special egg-dying event Thursday. All of the painted eggs were donated to be part of an egg hunt at an orphanage near Camp Fuji.

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USO Kadena, Japan
Military families looking to ring in the spring season can stop by the Four Diamonds Softball Complex on Saturday for USO Kadena’s annual Eggsplosion event. Visitors can enjoy a giant Easter egg hunt, inflatables, pictures with the Easter Bunny and more from 10 a.m. to 2 p.m. local time.

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Southwest Asia

USO Camp Buehring, Kuwait
On Easter Sunday, troops can stop by USO Camp Buehring at 6 p.m. local time for a special Easter Eggstravaganza celebration.

USO Kandahar, Afghanistan
To celebrate Easter and the start of spring, USO Kandahar will host a special spring pancake event Sunday at noon local time. Troops can enjoy a home-cooked meal of flapjacks and maple syrup while relaxing at the USO.

Stateside

USO Colorado Springs, Colorado
On Saturday , USO Colorado Spring will host a special Easter egg hunt for military children ages 1 to 10 from 1 to 3 p.m. local time. In addition to searching for Easter treats, kids can take pictures with the Easter Bunny and Ernie the Eagle, enjoy entertainment by the Shriner clowns and Cartoon Bill, and enjoy crafts, pizza and other snacks.

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USO Fort Hood, Texas
USO Fort Hood was on the ground at the Fort Hood Warrior Transition Unit’s Spring Fest last weekend, where more than 200 military members celebrated the arrival of spring. As part of the festivities, attendees enjoyed Easter egg hunts, face painting and visiting with the Easter Bunny.

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USO of Wisconsin
The USO of Wisconsin will kick of spring with a bang at its annual USO Easter Eggstravaganza at Cudahy High School on April 11 from 11:45 a.m. to 2 p.m. local time. This family event, which is open to the public, will feature games, crafts, egg hunts, pictures with the Easter Bunny and more. All proceeds raised from the day’s festivities will go towards supporting military families through the USO of Wisconsin’s various programs. You can register for the event here.

USO San Diego
The Easter Bunny stopped by USO San Diego’s Downtown Center on March 29 to meet with military families over a spring-themed breakfast. Families enjoyed waffles, eggs, bacon and fruit prepared by GR Catering/Gourmet Rotisserie Events before story time with United Through Reading and meeting the Easter Bunny. There was music from the Hullabaloo band, balloon artists and baskets of toys for each child in attendance.

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After Father’s Sudden Death, Soldier Turns to the USO for A Crucial Assist

Photo courtesy Army Spc. Austin Hunsinger

Army Spc. Austin Hunsinger at work. Photo courtesy Army Spc. Austin Hunsinger

Losing a parent can be devastating.

But losing a parent while on military duty adds a new set of obstacles that can overwhelm the most prepared soldier. Army Spc. Austin Hunsinger knows this all too well.

In December 2012, after learning his father suddenly passed way, Hunsinger — who was stationed in Fort Bragg, North Carolina — had to juggle an emergency leave request, funeral arrangements and booking last-minute flights all in a matter of hours.

When he finally arrived at the airport to go back to Rochester, New York, he was exhausted. He’d been up all night speaking with his family. So he sat down in the airport, fell asleep and missed his flight.

When Hunsinger woke up and realized what had happened, he knew he needed help fast. He headed straight to the Charlotte-Douglas International Airport USO. A little shaken up and worried he wouldn’t be able to get another flight in time for the funeral, Hunsinger explained what happened to the USO staff.

The grave of Charles Hunsinger, Army Spc. Austin Hunsinger's father. Photo courtesy Army Spc. Austin Hunsinger

The grave of Charles Hunsinger, Army Spc. Austin Hunsinger’s father. Photo courtesy Army Spc. Austin Hunsinger

“The USO is always there and they’re always the first people I go to when I’m traveling,” Hunsinger said.

Within a matter of minutes, a USO volunteer helped Hunsinger re-book his flight to Rochester, getting him home just in time for his father’s services the next day.

“That was a really hectic time for me and [the USO] just relieved the stress at the right point,” Hunsinger said.

“[The USO had] perfect timing, for them to be there and for them to help me get a flight and to provide me with a place to rest my head [was great].”

USO Fort Drum‘s Allen Jones contributed to this story.

‘It’s a Great Opportunity’: Indianapolis Colts’ Chuck Pagano and Dwayne Allen Talk 2015 USO Vice Chairman’s Tour

BETHESDA, Maryland — Indianapolis Colts head coach Chuck Pagano and tight end Dwayne Allen stopped by Naval Support Activity Bethesda — home of Walter Reed National Military Medical Center — on Monday to meet recovering troops and hospital staff before heading overseas as part of the 2015 USO Vice Chairman’s Tour.

While at the hospital, Pagano and Allen met and took pictures with recovering troops along with Indianapolis Colts quarterback Andrew Luck, actor Dennis Haysbert, Pittsburgh Steelers lineman David DeCastro, reigning Miss America Kira Kazantsev and Adm. James Winnefeld Jr., Vice Chairman of the Joint Chiefs of Staff.

During the visit, Pagano also shared why he was looking forward to his first USO tour and the importance of giving back to the military community.

Additionally, Allen, who is also making his USO tour debut, took a moment to talk about growing up near Fort Bragg, North Carolina, and why he was looking forward to his first USO tour.

Your USO at Work: February 2015 — Jay Leno Auctions Off Prized Car For USO


Jay Leno Auctions Off Rare Muscle Car to Benefit the USO

Auction houses selling rare and expensive collector cars are usually teeming with excitement, but at Gooding & Company’s Scottsdale, Arizona, auction in January, there was an extra layer of celebrity buzz when late night legend Jay Leno rolled out his prized 2008 Dodge Challenger SRT8 — with all proceeds benefiting the USO.

The highlight of the auction was Leno’s Challenger. The crowd roared as bidders competed in the one of the most exciting bidding displays Gooding & Company has ever seen.

The bidding started at $50,000, but when the auctioneer finally dropped the gavel at $360,000, the entire auction house stood for applause. However, the giving wasn’t done.

“After the car sold, one of the men who lost the bid for Leno’s car stood up and offered an on-the-spot cash donation for the USO — he would match anyone’s donation up to $100,000,” said USO CEO and President J.D. Crouch II, who attended the event.

Paddles began flying and within moments, another man committed to match the full $100,000. Additional donations totaled $5,625, which means that thanks to Jay Leno and other generous supporters, the USO will receive a total of $565,625.

“We’re overwhelmed by the response that we got from those who attended the auction,” Crouch said. “The funds raised here will go far to advance our goals of expanding our services to men and women in uniform.”

USO Mission Continues in Afghanistan Despite Formal End of Combat

On Fridays, troops at USO Kandahar can kick back for a few moments and enjoy some special treats after a long week of hard work. USO photo

Troops at USO Kandahar can kick back for a few moments and enjoy some special treats on Fridays — and every other day of the week. USO photo

The American combat mission in Afghanistan is officially over. But the USO is still on the ground serving more than 10,000 U.S. troops stationed there.

“The mission has not changed for us,” said USO Senior Vice President of Operations, Alan Reyes. “Troops serving in harm’s way will always be one of our top priorities, so we will continue to serve those troops in Afghanistan and throughout the region.”

If U.S. troops need support, the USO will be there for them. Wherever that may be.

Operation Enduring Freedom officially ended Dec. 28. However, according to the Defense Department, more than 10,800 American troops will remain in Afghanistan through 2015 as part of Operation Freedom’s Sentinel.

USO centers in the Middle East will stay open as long as there’s a need at the bases they support. There were four fully operational USO centers in Afghanistan at the beginning of February and the USO also has standing operations in Kuwait and the United Arab Emirates, and has supported the mission of U.S. troops sent to other areas around the region as needed.

Visit USO.org/donate today to pledge your support for America’s troops.

USO Supporting Quarantined Troops Returning From Ebola Mission

Thousands of U.S. troops are stationed far from home every day, but a few hundred of those brave men and women are serving an unconventional mission, isolated as a precautionary measure after duty in West Africa to fight the Ebola outbreak.

Army Pfc. Michael Matale, left, signs out a video game from Sgt. Brandon Banks at the grand opening of the USO at Barclay Training Center in Monrovia, Liberia. Army photo by Spc. Rashene Mincy

Army Pfc. Michael Matale, left, signs out a video game from Sgt. Brandon Banks at the opening of the USO at Barclay Training Center in Monrovia, Liberia, in December. Army photo by Spc. Rashene Mincy

And the USO is by their side.

Troops rotating home after deployments to West Africa are being isolated for 21 days in what the military calls controlled monitoring areas (CMAs) at installations in the United States, Germany and Italy. Thousands of troops have deployed and returned from the region with no issues to date.

In Liberia, where about 300 military personnel continue to support the mission to build and support hospitals, the USO is on the ground providing the comforts of home. These items include dedicated satellite service for Internet connectivity, phone cards, health and comfort items and even leisure and recreational equipment.

In the U.S., troops are being monitored at Joint Base Lewis-McChord, Washington, Fort Bragg, North Carolina, Fort Hood and Fort Bliss, Texas and Joint Base Langley-Eustis, Virginia.

In most cases, groups of 20 to 30 soldiers are isolated at the same time. Subsequent groups cannot have items used by a previous group because of health precautions, so providing multiple sets of supplies has made the operation more challenging.

“If somebody can find a problem, the USO can find a solution,” said Glenn Gibbs, manager of USO Vicenza, who is supporting the CMA site at nearby American-Italian installation Caserma Del Din. “It’s just what the USO does.”

USO/Hire Heroes USA Helps Transitioning Troops in Three Phases

Starting a new career is about the details.

How you describe what you bring to an employer. How an interviewer feels you fit their corporate culture. How you present yourself in person – and even online.

Army Capt. Amelia Campbell is one of many transitioning troops who have benefitted from a USO/Hire Heroes Workshop. Courtesy photo

Army Capt. Amelia Campbell is one of many transitioning troops who have benefitted from a USO/Hire Heroes USA workshop. USO photo

The last of those was a detail Capt. Amelia Campbell picked up during a two-day USO/Hire Heroes USA Workshop in Tacoma, Washington, in November.

“Something that’s really resonated with me … [is] how important it is to actually represent myself in social media,” the 22-year Army veteran said.

Statistically, getting an interview is the hard part. With plenty of job-seeking Americans and college grads looking for work, there’s lots of competition out there, so USO/Hire Heroes USA workshops take time to fine-tune transitioning service members’ resumes to give them the best shot to beat the odds.

Getting through stacks of resumes is difficult because companies are used to having many qualified applicants in today’s economy. So if there are only a few openings, having the strongest resume alone won’t get you an offer. You need to nail the interview, and that means you need to practice.

USO/Hire Heroes USA Workshops and Career Opportunity Days prepare attendees by holding mock interviews with Hire Heroes USA staff or local hiring managers who’ve volunteered their time. The interviewers question the service members about what makes them the right fit for a position. When it’s over, the interviewers provide feedback on how the service member did, and any other applicable tips.

Multiple employers who’ve participated in the mock interview sessions have extended follow-up interview requests and some of those second interviews have led to job offers.

“We definitely want them to have that renewed confidence as they take on the job market,” said Elda Auxiliaire, who manages the program for the USO. “We want them to have that confidence as they sit down with an employer and say ‘I can do this just as well as anyone else.’”

You can help transitioning troops and military spouses start new careers by visiting  USO.org/donate today.

 GEICO Becomes USO Worldwide Strategic Partner

The USO and GEICO announced a new worldwide strategic partnership Feb. 12 that will expand GEICO’s support of our mission to lift the spirits of America’s troops and their families.

Geico LogoGEICO will support 14 USO centers and USO programs like Ride 2 Recovery, which provides wounded troops with bikes to help them build hope and confidence through cycling, and Mobile USOs, which serve as centers on wheels.

In addition to funding USO programs, the partnership will also provide opportunities for GEICO to build relationships with USO centers throughout the country and volunteer at USO events that support our military heroes.

“The USO’s commitment to improving the lives of our men and women in uniform and their families is unparalleled,” said Tony Nicely, chairman and CEO of GEICO. “GEICO has been a proud supporter of the USO for years, so we’re very pleased to take our partnership to the next level as a Worldwide Strategic Partner.”

After a Tough Transition, Military Spouse Found a New Home at the USO 

There was no smooth transition to military life for Cary Fulladosa, a programs coordinator in the USO’s Japan area office. She’s a new military wife and her first duty station is half a world away from her hometown of Miami.

Cary Fulladosa

Cary Fulladosa

In addition to being separated from her close-knit family— five siblings included— Fulladosa left behind a job she loved to make the move. Upon arriving, she said she immediately understood why an overseas military community sometimes needs a boost.

“Instantly, I saw the need for a support net for this kind of lifestyle and I knew I wanted to be part of a greater cause to give sustenance to the community I am now a part of,” she said.

After seeing the job posting for the USO, she researched the organization and realized that the USO’s mission to lift the spirits of America’s troops and their families fell in line with her personal pursuits. Fulladosa, who is working towards a degree in psychology, enjoys helping people reach their potential. She felt the USO would be a great fit, so she applied for the opening, got the job and started her new career in June.

Fulladosa says her coworkers are her favorite part of her first nine months on the job.

“They are so positive, empowering and passionate,” she said. “[They] make work feel like I am not getting up every morning for a job, for a paycheck. I am walking into this office to serve a higher purpose with a crew of spirit-lifting warriors. The passion my co-workers express is inspiring.”