USO and UnitedHealthcare Help Troops Fuel Up with Breakfast Care Packages

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Breakfast is the most important meal of the day. However, for hardworking troops, fueling up in the morning sometimes just isn’t possible. Luckily the USO and its partner, UnitedHealthcare, are there to help.

On Aug. 10, UnitedHealthcare Pro Cycling Team members Mara Abbott and Cari Higgins teamed up with 50 UnitedHealthcare employees to assemble over 2,500 breakfast care packages in Fort Collins, Colorado, that will be given to troops at USO centers in Colorado and Texas. In addition to filling the packages with breakfast foods and snacks, participants wrote thank you notes that went in each package.

“We are thankful to the UnitedHealthcare employees who have taken the time to help us give back,” said USO Vice President of Corporate Alliances Christy Hartsell. “A partnership like this helps the USO have an even bigger impact on the lives of our troops and their families. We hope that the men and women who receive these care packages know we are grateful for the service and sacrifices they make for our country.”

The assembly event was part of the UnitedHealthcare USA Pro Challenge Experience, a community ride that took place in Fort Collins just eight days before the start of the USA Pro Challenge professional race.

“We are grateful for the opportunity to work with the USO and the USA Pro Challenge at this event that supports the troops and their service to our country,” said UnitedHealthcare Military and Veteran Central Region CEO Matt Peterson.

Making the Perfect Care Package: How You Can Help USO Bagram Stock Up for Troops

A group of Joint Base Lewis-McChord, Washington-based airmen  help the USO distribute Girl Scout Cookies. Photo courtesy of the Department of Defense

A group of Joint Base Lewis-McChord, Washington-based airmen help the USO distribute Girl Scout Cookies. Photo courtesy of the Department of Defense

It’s easy to take the little things for granted. For most Americans, stocking up on snacks, baby wipes and Kleenex is as simple as heading to their local convenience store.

But for troops stationed an ocean away at Bagram Air Base, Afghanistan, stocking up on every day commodities can mean waiting on, or rationing from, care packages shipped from the United States. However, even the most thoughtful — and jam-packed — of care packages eventually runs empty.

Luckily, USO Bagram is there to help.

Thanks to the generous donations of supporters from around the world who provide USO Bagram with food, toiletries, and other personal care items, troops can head to the USO pantry to stock up on every day items they might need. In order to provide the troops with the supplies they need, the USO Bagram relies heavily on donations of food and personal care items sent to the center from USO supporters back at home.

Right now, USO Bagram is hosting a care package drive to stock up on snacks and toiletries to hand out to troops over the coming months. The USO Bagram staff has even created a wish list of their most needed supplies to help anyone who wants to create the ultimate box of goodies for the troops. Remember, even just one package worth of supplies can brighten a service member’s day!

USO Bagram Care Package Wish List

  • Healthy snacks: Jerky, trail mixes, granola bars and fruit snacks
  • Drink mix packets: Gatorade, lemonade, iced tea and crystal light packets
  • Microwavable food: Easy Mac, popcorn, Cup O’Noodles, Chef Boyardee, oatmeal and other snacks that come in their own bowl (dining ware is scarce in Afghanistan)
  • Non-perishable food: Tuna cans or packets, fruit cups, peanut butter, Nutella, soups and other canned foods
  • Chocolate: Wait until the winter months to send chocolate, as it will melt in the mail if sent now
  • Toiletries: Travel-size shampoo, conditioner, body lotion, body wash, wet wipes and hand sanitizer (Please send these in separate boxes from food — no one likes shampoo-flavored oatmeal!)

Please send all care packages to the following address:

USO Bagram
Pat Tillman Memorial Center
APO, AE 09354

Free From Hibernation, Build-A-Bears Excited About Visit to U.S. Capital

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Build-A-Bear Workshop is partnering with the USO to support our Every Moment Counts campaign. Throughout the month of June, support a military hero by donating to the USO at your local Build-A-Bear Workshop store, or share a message of thanks using #babwusothanks on social media and Build-A-Bear Workshop will donate one dollar!

-Photos by Sandi Moynihan

Your USO At Work: April 2014 — Warrior and Family Center at Bethesda Opens

USO officials, military leaders and celebrities cut the ribbon to USO's Warrior and Family Center at Bethesda.  USO Photo by Mike Theiler

USO officials, military leaders and celebrities cut the ribbon to USO’s Warrior and Family Center at Bethesda. USO Photo by Mike Theiler

USO Opens New Warrior and Family Center at Bethesda

After a year of construction and several years of planning and fundraising, the ribbon was finally cut on April 1 at the USO Warrior and Family Center located on Naval Support Activity Bethesda, home of the Walter Reed National Military Medical Center in Maryland.

The center – which is the sister structure to the USO Warrior and Family Center at Fort Belvoir, Va. – opened to troops, families and caregivers the next day and provided a much-needed home away from home for wounded, ill and injured troops and their families and caregivers living on the installation.

More than 200 people – including Department of Defense officials, wounded warriors, esteemed donors and even Miss America – attended the ceremony at the new center.

“This is where the future begins,” USO President and CEO John I. Pray, Jr., said. “We built this Warrior and Family Center to serve all troops and their families who pass through this healing center of excellence.”

The 16,217-square-foot center has places for recovering troops and their families and caregivers to relax and plan their futures away from the grind of the hospital. Outfitted with state-of-the-art technology, the Warrior and Family Center has a classroom for recovering troops to take college courses, plenty of computers and a fireside lounge and kitchen where they can relax and grab a bite to eat.

Troops seeking to have a good time can hit the sports lounge, where they can watch the biggest games, or visit the studio, where they can work on creative projects or jam on house instruments.

“It’s hard to capture in words what a center like this means to recovering warriors and their families,” said Adm. James A. Winnefeld, vice chairman of the Joint Chiefs of Staff. “To be able to get away – in the midst of it all – to such a beautiful, peaceful and comfortable place right here on campus … is more than just nice to have. It is an essential part of recovery.”

Cheryl Laaker Hall, vice president of operations for USO of Metropolitan Washington-Baltimore, spoke with confidence when she talked about the center’s future.

“We’re very certain, after the last few days of being here, that we have a winner,” she said. “We know that troops and families want to be here. They need a place like this, where they can go and be themselves. … We’re just so proud to have this facility and be able to be that space for them.”

USO,What to Expect Foundation Host Baby Showers for Military Moms-To-Be

The time-honored tradition of celebrating the birth of a child with a baby shower is one of the moments many of our expectant military moms miss out on, especially if they live overseas. To help fill that void, the USO, in collaboration with the What to Expect Foundation and author Heidi Murkoff, brought “Special Delivery,” a very special baby shower to military moms in Landstuhl, Germany.

Best-selling author Heidi Murkoff hugs a service member at a Special Delivery baby shower held in Landstuhl, Germany, in March. USO photo

Best-selling author Heidi Murkoff hugs a service member at a Special Delivery baby shower held in Landstuhl, Germany, in March. USO photo

“Motherhood is the ultimate sisterhood,” said Murkoff, the best-selling author of “What to Expect When You’re Expecting.” “For military moms-to-be, far from their immediate family and friends, these baby showers are more than gift bags and cake. They are about connecting and sharing a common bond and creating friendships with women experiencing the same mix of emotions.”

Over three days, the USO and the What to Expect Foundation hosted three baby showers for hundreds of new and expecting military moms in Germany. Each baby shower featured food, gifts and games as well as a question-and-answer session and book signing with Murkoff.

“Military families sacrifice countless everyday moments in service to our country,” said USO Europe Regional Vice President Walt Murren. “It is such an honor for USO Europe to host a program like Special Delivery, because for many of these women this may be their only baby shower. We want to make sure it’s an experience they won’t soon forget.”

Find out how you can show your support for military moms by visiting USOmoments.org.

Longtime USO of Georgia CEO Looks Back – and Forward

As the Vietnam War was raging in late 1968, a USO ad in a newspaper caught the eye of Mary Lou Austin, who was teaching in Washington, D.C. After interviewing for a job, she was hired and sent to New York City – then the home of USO headquarters.

USO of Georgia President and CEO Mary Lou Austin. Courtesy photo

USO of Georgia President and CEO Mary Lou Austin. Courtesy photo

Forty-five years later – after holding numerous USO jobs and traveling around the world – Austin is still with the organization, serving as president and CEO of the USO of Georgia.

“I guess you can say the ad made me curious,” she said. “The organization interested me, and the mission compelled me. … I started in January of 1969, and thus began my wonderful, meaningful journey serving troops.”

She’s been able to support thousands of service members and their families over the years and taking care of them has always been her top priority—and her favorite part of the job.

“We [at the USO] have unique opportunity to provide a myriad of programs and services to the committed and courageous men and women serving our country. … You see them in happy times and in times of sadness, but at the USO, you represent a living symbol of respect and honor for their service.”

Austin said she’s been fortunate to have had such a gratifying career, and even after helping countless troops and families, she remains dedicated to our spirit-lifting mission.

“USO receives many accolades and awards, but the most meaningful part is knowing that you truly helped someone in some way, through a program, service, or even a smile.”

USO Helps Woman on Journey After Marine Brother’s Death

On Nov. 30, 2011, Marine Staff Sgt. Vincent J. Bell, 28, was killed by an IED in Afghanistan. The youngest of three children, he was on his first tour of duty in Afghanistan after having served four tours in Iraq.

“He was the sweetest, most gentle, loveable man I have ever known. He was the love and light in our family, and every day without him feels so painful,” his sister London Bell said.

London Bell poses in front of New York’s Rockefeller Center during her USO/TAPS-sponsored trip to the Big Apple in October. Photo courtesy of London Bell

London Bell poses in front of New York’s Rockefeller Center during her USO/TAPS-sponsored trip to the Big Apple in October. Photo courtesy of London Bell

In October, Bell was approaching the anniversary of her brother’s 2011 death in Afghanistan when the USO and Tragedy Assistance Program for Survivors (TAPS) offered her a chance to take a trip with others who lost siblings to war. Weeks later, she was making unexpected friends in Manhattan. She was also finding out that she wasn’t alone.

“I started out on the journey as a lone traveler, but I left meeting several people who were really just like me,” Bell said. “It was a good way for me to bond.”

Bell lives in Chicago and relies on TAPS retreats for emotional assurance that is critical to brothers and sisters who lost so much during the wars in Iraq and Afghanistan. On her retreat, Bell and her fellow sibling survivors were able to enjoy a weekend in New York City together, sharing stories, sightseeing and attending a live taping of “The Daily Show.”

“I feel that it is important that I continue to reach out to TAPS to find support,” Bell said. “I’m the only person in my circle of close friends who has lost a sibling in battle and it can be very isolating.

“I need to be able to share my story as a sibling,” she said. “I do a lot to support my mom and dad and my sister in their grief, but I also need that support for myself.”

She’s learned a lot about life since Vincent died and wants to be a support to other siblings.

“I can be an ear, a hug and a friend to other sibling survivors, and I want to be able to do that for others on this journey.”

NFL Stars Jimmy Graham, Pierre Garcon and Brandon Fields Visit Troops in the Middle East on USO Tour 

While the official NFL season ended in February, a trio of professional football players continued the tradition of traveling to the Middle East for an offseason USO tour. New Orleans Saints tight end Jimmy Graham, Washington Redskins receiver Pierre Garcon and Miami Dolphins punter Brandon Fields met up with U.S. troops downrange.

From left to right, NFL stars Brandon Fields, Jimmy Graham and Pierre Garcon pose for a photo with troops during their USO tour to the Middle East in March. USO photo by Dave Gatley

From left to right, NFL stars Brandon Fields, Jimmy Graham and Pierre Garcon pose for a photo with troops during their USO tour to the Middle East in March. USO photo by Dave Gatley

“This experience for me has truly been life-changing,” said Graham, who caught an NFL-best 16 touchdowns last season. “The personal connection I’ve been able to make is something that will be with me forever. I grew up in a military home and this just makes me more of a patriot. I have more of an appreciation for the little things we have back home each and every day.”

“The best part of this trip [was] being able to spend time with the troops and interact with them,” said Fields. “We are truly blessed because of the sacrifices that our men and women of our armed forces are willing to make.”

Publishers Clearing House Prize Patrol Delivers $25,000 Check to the USO

What would you do if the Publishers Clearing House Prize Patrol showed up on your doorstep?

Staff and volunteers at the USO Warrior and Family Center at Fort Belvoir, Va., were jumping for joy in January after receiving a $25,000 check from the Publishers Clearing House recent Facebook promotion, The Give Back.

“We’re really grateful,” said USO Vice President of Operations Glenn Welling, who was presented the check by the Prize Patrol. “This was our first opportunity to get involved with the Publishers Clearing House Give Back promotion, and just to be able to be recognized by the Americans who went online each day is awesome. For 73 years, the USO has been the connection between America and her military, and donations like this one will allow us to continue doing what we are do for another 73 years.”

This year’s The Give Back event featured three charities: the USO, ASPCA and St. Jude Children’s Research Hospital. Fans were allowed to vote for their favorite charity once per day, with the charities earning prizes based on where they finished in the voting.

“We love being able to give back to the charities our customers care about,” said Danielle Bertellotti, assistant manager for digital marketing development at Publishers Clearing House. “Our audience has been very vocal on social media, and they have made it clear that the USO is a charity they care deeply about, so we are very happy to give.”

USO-NFL Partnership Kept Football Streaming to Troops in Afghanistan During Government Shutdown

Troops gather at USO Kandahar in Afghanistan to watch football, courtesy of NFL Game Pass. USO photos by Daniel Wood

Troops gather at USO Kandahar in Afghanistan to watch football in late September, courtesy of NFL Game Pass. USO photo by Daniel Wood

The recent government shutdown – which ended on Thursday – left troops downrange with a slimmed-down version of the Armed Forces Network, and the prospect of missing their favorite football teams on Sunday nights.

However, NFL Game Pass – which the league offers free of charge to USO centers outside the United States – kept the games streaming for troops at sites like USO Kandahar.

“They really saved the day here,” said Daniel Wood, duty manager at USO Kandahar.

Here’s what troops in Afghanistan told the USO’s Eric Raum on Oct. 6:

  • Spec. Gary Stripling: “I thought we just weren’t going to get to watch the games this week. A buddy told me the USO was still going to show the NFL over an Internet connection so we all came down early to get a seat.”
  • Staff Sgt. Brian Duchsne: “It’s something we look forward to all week, it gets you through, knowing you’ll relax for an evening and watch football, so we were pretty excited to hear the USO was still going to be showing the game.”

FIJI Islander Events Raise Over $10k for USO South Carolina

Get together for the troops!

Get together for the troops!

The stakes were high as the brothers of Phi Gamma Delta at the College of Charleston started planning their FIJI Islander event to support the USO.  They knew they wanted to go big in support of America’s troops and families.  And big they went.  They didn’t just hold one event.  No!  They held at least one event every day for an entire week and in the end donated over $10,000 to support USO South Carolina.

FIJI Islander week kicked off on Sunday April 14th with a basketball tournament. The hoops for troops event offered cash prizes and a trophy for the winners.  Before the FIJI brothers could reap the success of their first event they were on to event number two.  On Monday, students on campus lined up for a rare opportunity to dunk a princess in the dunk tank.  As you can imagine, this was a popular event.  Later that night the fundraising continued as everyone headed over to Freshberry where a percentage of the proceeds went to support the USO.

Moving on to day three of fundraising, on Tuesday night, a percentage of the proceeds from dinner at Boones supported the USO.    Then on Wednesday, a school yard event we all loved as children — a kickball tournament – would get sororities and fraternities on the field together kicking a ball around for a good cause.

This fraternity isn’t done yet.  On Thursday campus beauties participated in the Princess Pageant complete with talent competition.  And Finally on Saturday the big finale FIJI Islander party to celebrate a week of successful fundraising.

This FIJI chapter’s donation will go to support troops where it is needed most.  Today’s USO is always by their side, continuously adapting to the needs of our troops and their families by supporting and comforting, connecting and entertaining in new and imaginative ways. USO’s programs and services are made possible by the support of donors like these. - Lisa Ferrari Carter, USO Relationship Manager, Clubs & Organizations