OEF Crisis Hotline Gives Stressed Troops an Outlet Downrange

More than 1,000 runners came out for the OEF Crisis Hotline 5K, hosted May 24 at six USO Centers in Afghanistan. USO photos by Eric Raum

More than 1,000 runners came out for the OEF Crisis Hotline 5K, hosted May 24 at six USO Centers across Afghanistan. USO photos by Eric Raum

It was a run for those who feel trapped.

Six USO centers in Afghanistan hosted more than 1,000 total runners for a 5K on May 24 to promote the OEF Crisis Hotline, a downrange-based call center troops can contact if they are dealing with stress or other mental health issues. The hotline has two mental health professionals on duty 24 hours a day.

The USO – which has been advertising the hotline to troops via posters at downrange centers – provided prizes for the top three male and female finishers.

Sgt. Kristian Patino of the Army’s 254th Medical Detachment said the hotline fills a void downrange and is modeled off a similar system the Department of Veterans Affairs operates stateside.

“It is peer support in its purest form,” Patino said. “You have service members here in Afghanistan going through the same struggles and dealing with the same issues as whoever would be calling in, so they are able to connect with the caller and relate to them.”

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The hotline – which was originally run by the 254th Medical Detachment in Kandahar – is now operated by the Army’s 85th Combat Operational Stress Control Detachment out of Bagram.

Patino believes the hotline makes a difference.

“One instance, a woman called in and was very frantic, in a complete panic and crying,” Patino said. “When we were done, it was a day and night shift. We worked through relaxation techniques and talked through what was troubling her.”

Troops downrange can reach the OEF Crisis Hotline the following ways:

Stateside troops and veterans can reach the VA’s Military Crisis Line by dialing 1-800-273-8255 and then pressing 1. Europe-based troops can reach the Military Crisis Line by dialing 00800 1273 8255 on regular phones or 118 on DSN lines.

–Story by Eric Raum and Eric Brandner, USO

USO Brings Mother’s Day Treatment to Kandahar-Based Troops

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Mom doesn’t get much thanks downrange.

The USO Southwest Regional Team understood this, and went out of their way to give a special thanks to the women of Kandahar Airfield’s Role 3 Trauma Hospital with a spa day on Sunday.

“These ladies work long hours on their feet and have little time to pamper themselves,” USO Southwest Asia wrote on its Facebook page.

The spa experience included manicures, pedicures, facials and massages. More than 100 treatments were provided.

Check out USO Southwest Asia’s Facebook page for more details.

-Story by USO Story Development

Military Children Create Patriotic Artwork

A young girl points to her award winning artwork

A young girl points to her award winning artwork.

In honor of April’s ‘Month of the Military Child,’ the USO of Hampton Roads and Central Virginia (USO HRCV) held a unique contest to engage local children and raise awareness of the USO’s mission.

For the third year, the USO HRCV called on all school-age children in the area to compete in an art contest that turns the winning artworks into panels that will be displayed in the Richmond International Airport.

The children, ages 5 to 18, were instructed to create illustrations that incorporated a patriotic theme. On Monday, April 29, USO HRCV announced the winners of their contest. This year, winners were from Hampton, Chesterfield, Prince George, Henrico, and Hanover counties.

See the slideshow below for a look at some of the winners as they display their beautiful and patriotic creations.

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Sarah Camille Hipp, Communications Specialist

Thank You for the Memory

Debbie Fink – co-author of “The Little C.H.A.M.P.S – Child Heroes Attached to Military Personnel“ is currently on a USO tour of the Pacific talking to children from military families. Here is a blog post about her trip:

Alas, all momentous memories must come to an “intermission” as they become – memories.

DSC00946 copyOur whirlwind, 26-event Little C.H.A.M.P.S (Child Heroes Attached to Military Personnel) USO Tour through mainland Japan and Okinawa, reaching 6,000+ Champs, is now settling into a monumental memory.

Thank you for the memory bound in classes filing in, singing  their song, “The Little Champs.”  Thank you to DoDEA’s music educators who took the time to teach it.

Thank you for the memory created as we exalted the Champs from each of the five branches, as the USO’s talented Cristin Perry led them singing their branch hymn while I roamed with my fiddle – getting close up and personal.  Each hymn was followed by everyone calling out in voice and American Sign Language (ASL):  “Go [NAVY] Champs!”

Thank you for the memory born as I shared the ‘backstory’ about the Little Champs’ book and song, followed by viewing  the Little Champs YouTube video, linking aural learning with visual learning: 

Thank you for the memory imbedded in reviewing a writer’s Six Golden Questions (Who, What, When, Where, Why, and How);  and answering the questions in our book.  Hats off to our 156 volunteers, dubbed the Golden Questioneers!

Thank you for the memory fixed in my retelling the story’s plot on one foot in the yoga tree pose in ~25 seconds!

Thank you for the memory steeped in introducing each of our book’s characters, branch by branch, giving the Champs ways to “connect” to each character.  Our USMC character Lo even got me cartwheeling again (26x) ~ now that’s quite a memory!

Thank you for the memory set as we addressed the challenge of being on-the-move as Champs, collectively conducting  research identifying the “mode” for the total number of moves made by our Champs thus far.  The overall mode was 3-4 times.  Our Champs became statisticians!

Thank you for the memory rooted as we dug deeper, addressing other challenges faced by Champs:  deployments, injuries/wounds, and homecomings (reintegration).  Thank you to the 234 “Emotioneers;” the Champs who held out the emotions discussed at each event, as we addressed the need to feel and deal with, and identify, our emotions.

Thank you for the memory as we highlighted that it is a Champ’s  right to ask for help; that communication and community are key; and that it is our responsibility, as trusted adults, to respond to their pleas for help.

Thank you for the memory implanted in our emphasis on how each Champs is special, and has a spark.  They loved watching my co-author/songwriter Jen Fink, who was beamed in from the University of Maryland, alongside her oversized bear, delivering her message of gratitude and our “Heart Smart A-B-C Song” (available on OperationChamps.org).

DSC00735Thank you for the memory placed in Champs “finding” their Heart Smart Magnifying Lens, and filling it with virtues – taught in ASL – that they’ve already ‘learned and earned,’ simply by being a Champ:  Worldliness; Honor; Loyalty; Patriotism; Communication and Community; Adaptability and Flexibility; and gobs of our Gratitude for all they do for America.

Thank you for the memory sharing some role playing about positive differences between civilian kids and Champs (e.g., Civilians say ‘Goodbye;’ Champs say ‘Farewell.’”)

Thank you for the memory – hearing ~36 shining singers lead their peers, singing The National Anthem.  The audience stood tall and proud, hands over hearts, reflecting upon how they and their families help keep America ‘the land of the free and the home of the brave’ as they sang.

Thank you for the memory – the soaring memories amidst the incredible memories – when we concluded each ‘edu-tainment’ event clapping and singing “The Little Champs” at the top of our lungs, dancing on the tips of our toes, and smiling from ear to ear.  The resounding cheer at the end, the “Go Champs!” – shouted and signed in ASL by all – reverberated ‘round the room, and reverberates in our hearts.

Thank you for the memory – seeing the Champs file out, class by class, with song in their hearts; dance in their steps; pride in their souls; virtues on their mind; and a Little Champs book awaiting their li’l hands.

Thank you for the memory that comes from working with such committed, compassionate, and competent staff and volunteers at both the USO and DoDEA.

With a heartfelt attitude of gratitude to all involved, and especially to our 6,000 shining Champs that currently reside in mainland Japan and Okinawa, I conclude with a quote from Bob Hope’s signature song, “Thank You for the Memory”:  Awfully glad I met you / Cheerio and toodle-oo / Thank you.

To close with “The Little Champs’” signature song, Goodbyes are not forever / Goodbyes are not the end / They simply mean we’ll miss you / Until we meet again!

I’m ready to make more memories!  Go Champs!  Go USO! – Debbie Fink, Author, Edutainer And USO Tour Vet

For more information on the tour, visit:  facebook.com/AuthorDebbieFink or OperationChamps.org

USO Centers Around the Globe Celebrate National Volunteer Week

As National Volunteer Week comes to a close, here’s a look at a few of the scores of celebrations held at  centers around the world. The USO’s 27,000-plus volunteers  donated more than 1.375 million hours last year in service to America’s troops and their families..

USO Fort Hood

USO Fort Hood Programs Manager Isabel Hubbard, left, USO volunteer Frank Wright and USO Fort Hood Story Time Coordinator Andrea McDonald attend Wednesday's event. USO photo

USO Fort Hood Programs Manager Isabel Hubbard, left, USO volunteer Frank Wright and USO Fort Hood Story Time Coordinator Andrea McDonald attend Wednesday’s event. USO photo

USO Fort Hood held a luncheon Wednesday to honor its volunteers who logged a total of more than 22,000 hours last year.

“I’m really proud to stand here and see how many amazing people answer the call,” USO Fort Hood Director Robin Crouse told the Killeen (Texas) Daily Herald, which covered the event.

Read more about the event in the Herald’s story.

USO Forward Operating Base Fenty

VolBlog_Fenty

USO Forward Operating Base Fenty volunteers share a joke – and a cupcake – during National Volunteer Week. USO photo

The USO at Forward Operating Base Fenty in Afghanistan showed its appreciation to volunteers – almost all of whom are troops themselves – with some baked goods. They posted photos of the volunteers earlier this week.

“Thanks to all the great volunteers at Fenty for all you do for your fellow soldiers!” USO Senior Vice President of Operations Alan Reyes wrote in a Facebook comment about the celebration.

USO Houston

USO centers know how to get creative. To celebrate National Volunteer Week, the staff at USO Houston put together a JibJab breakdance video.

USO Houston had 248 volunteers donate 20,056 hours to their center last year.

USO San Antonio

VolBlog_SanAntonioVolBreakfast

USO San Antonio volunteers pose at Wednesday’s USO Volunteer Appreciation Breakfast at the USO’s airport center. USO photo

USO San Antonio held a USO Volunteer Appreciation Breakfast at their airport facility on Wednesday morning.

“We’ve said it before and we’ll say it again, ‘We couldn’t do what we do without our volunteers,’” the staff wrote on its Facebook page.

–Story by USO Story Development

Always By Their Side

“Wherever you are, whatever you need, we will always be by your side.”

That’s the powerful message you can help send by supporting our April campaign which keeps the more than 160 USO locations around the world warm, welcoming and well-equipped.

Our brave servicemen and women – including the more than proudly serving from – count on USO centers as a place to relax, to connect with loved ones back home and to enjoy a wide range of USO programs and services.

Chip in $10 and join other USO supporters from in making sure USO centers stay warm, welcoming and well-equipped.

Screen Shot 2013-04-25 at 3.36.58 PMBecause our centers are such an essential part of their lives, your donation today is going to have an immediate impact on our troops and their families.

But just as importantly, you’ll be sending them a powerful message: That wherever our troops are serving and whenever they need our help, we will be always by their side.

Chip in today. Help us reach our goal of 65,000 people stepping forward before our April 30 deadline.

We’ve only got a few days left in this critically important drive. So, let’s go all out now and make sure we do everything we can for our troops.

- Kelli Seely, Senior Vice President, Chief Development Officer, USO