Category Archives: Centers

A Military Family’s Day Trip to Paris

The Conley family (Ashley, Andrew and Shane) at the Eiffel Tower while on a day tour to Paris, arranged by USO Stuttgart in Germany.

Every month it was a different adventure—Luxembourg, Belgium, Italy and France. To Normandy, where nearly 5,000 Americans gave their lives for European freedom. To Belleau Wood, where the Marines earned the nickname “Devil Dogs” during World War II.

High school teacher Ashley Conley and her 4-year-old son, Shayne, made a veritable history lesson out of Europe over the past two years.

As each new Saturday trip approached, her son’s anticipation for the next trip would become palpable.

“Are you ready to see Paris?” Ashley playfully asked her son before a day-trip they took last year.

“Is daddy coming?”

“Yes, baby, he is.”

Shayne’s smile nearly breached his cheeks. His dad, Andrew, is a Sergeant First Class in the Army stationed in Stuttgart, Germany. Occasionally he was home long enough to join Ashley and Shayne on their tours of Europe booked through the USO.

“All I had to do is come prepared with my son, get on the bus at the designated time, sit back and relax,” said Ashley, ”and then ride back on the bus to Stuttgart. The USO takes care of everything.”

The USO “Express Tour” to Paris leaves Germany about midnight and arrives in the French capital around eight the next morning. As the bus pulls into the city, tour guide Jiri begins pointing out places of interest.

“Military Academy is there, Hotel des Invalides is there,” he announced — volume increased — as if to wake his guests gently.

When the bus finally came to a stop, the Conley’s grabbed their subway passes and hit the streets.

Overall, the city was clean but extremely busy, reported Ashley, for both car and pedestrian traffic.

“There weren’t any of the tall buildings that are typical in American cities or even other European cities,” she said. “Really it seemed like the tallest buildings we saw were the landmarks, such as the Eiffel Tower, Arc de Triomphe and Notre-Dame.”

After walking half way to their first landmark, little Shayne complained he was already tired. His parents knew it would happen, and his dad capitulated early this time.

“C’mon and hop on,” he said, boosting Shayne up to his shoulders. “Where are we going first?”

Shayne pointed to a spot on the map, and the Conley’s headed to the subway, a fairly new experience for Ashley and her son. For Shayne it was like being on a train, the stuff of dreams for a 4-year-old boy.

After grabbing a souvenir for Shayne and taking a family photo at the Eiffel Tower, it was already time to head back to the bus.

“I always have a feeling of disbelief after getting back from one of the USO trips, especially the express trips to another country,” said Ashley. “I just can’t believe that in the course of 24 hours I traveled to another city, in another country, that I previously had only dreamed about.”

It was just what the Conley’s needed right before a seven month deployment.

“We love the USO for helping us capitalize on what liitle family time we get,” said Andrew. “It literally means the world to us.” – By Joseph Andrew Lee, USO Staff Writer

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What’s in a Name?

NATHANS PIC

James Nathaniel Richards

A name is something that you get from your Mom and Dad.

It is something you hear when your teacher calls on you. You hear it when your brothers or sister want help with a chore or they want you to do something. You definitely hear it when you did something that was not good.

“James Nathaniel Richards!!”

You don’t realize how important it is till you miss hearing someone call it. My Dad has been deployed for almost a month. I would really like to hear him.

My sister, Bella, and I take turns getting the mail.

You are thinking, “no big deal,” but we live almost a mile from our mailbox. It is up and down a big hill, so when I went to the mail box and opened it up I was really excited.

There it was: My name!

It was on a big package letter. My excitement went up to Jupiter. Bella and I opened it up.

Wow, it was a book! I love to read. It was a birthday book which was good because it was Bella’s birthday and my Mom’s. The best part was inside the package was a disk with my Dad reading the book. Well, actually a couple of books.

He said my name!!

It sounded really good. You don’t know how important your name is till someone you miss says it! He read the stories before he left and United Through Reading® sent them to us. I think I am going to ask Ms. Diane [from the USO] if I can read my Dad some stories. It is a program they have for parents and kids so you can stay n touch and hear your name!

You can get the info at your USO or online.  I can’t believe we didn’t do this all the other times he was on deployment. Maybe I can read him the newspaper with all the Super Bowl news, or a book.

My mom got me the one about the boy whose Dad died in 9/11, where he left his kid a message. Or maybe I could read him an easy book so Bella could help. I don’t think it will matter what I read to him. I think that he probably be happy to hear me say his name.

So what is in a name? I guess it depends on who says it and how much you hear them say it.

So go say my name Dad!

Story written by Nate-the-Great—A Military Brat
a 9-year-old blogger whose father is in the Navy.  Follow, like and share Nate’s blog about life as a military brat by navigating to http://natethegreatamilitarybrat.wordpress.com. United Through Reading’s Military Program can be found at more than 130 Command locations worldwide and more than 70 USO host locations. — Edited by Joseph Andrew Lee, USO Staff Writer.

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Nine-year-old USO volunteer Nathan Richards gets an autograph from Joe Townsend, a British Royal Marine after a track and field medal ceremony where Townsend took Gold in the 100m. Richards' mother, Lorraine, is one of dozens of volunteers from USO San Diego who supported the 2012 Marine Corps Trials in February.

Supporting Our Wounded Troops

In April 2003, the USO opened a center embedded in the Contingency Aeromedical Staging Facility (CASF) at Ramstein Air Base in Germany. The CASF serves as a staging area for wounded, ill and injured troops who are preparing for medevac transport back to the United States for further treatment and rehabilitation and is sometimes the first place these service members are reunited with family.  On average, more than 200 wounded, ill or injured troops come through the doors of the USO center at CASF Ramstein each month and every week the volunteers and staff host 2-3 breakfasts and dinners for base personnel.These meals are served prior to the 9.5-hour flight on a C-17 bound for Walter Reed Military Medical Center back in the U.S. Each week, patients and medical care providers alike join together for a wonderful meal made possible by the fantastic USO staff and volunteers at CASF Ramstein.After enjoying a delicious meal, volunteers and staff hand out pillows and quilts to the servicemen and women to help make their flight home much more comfortable. Thanks to the incredible work at CASF Ramstein, hundreds of our troops have their spirits lifted when they need it most. Thank you for all that you continue to do! – Joseph P. Scannell, USO New Media Intern

March USO Hot Jobs

Probably one of the best moments of my life was when I was offered a job at the USO. Being able spend my days doing what I can to lift the spirits of the troops and their families, sometimes directly and sometimes indirectly… it really gives new meaning to the phrase “job satisfaction.”

Interested in working here at the USO yourself? Check out some of the great positions we have available right now:

  • Account Manager – Based in Arlington, VA, the Account Manager will cultivate, analyze, renew and expand relationships with key partners in order to raise revenue and/or in-kind donations that support USO programs and services.
  • Database Administrator – Based in Arlington, VA, the Database Administrator is responsible for database management, data integration, SQL reporting systems and report delivery, and USO business intelligence systems.
  • Director of Operations – Based in Okinawa, Japan, the Director of Operations will be responsible for operational leadership, direction and management of multiple financially viable, self-sustaining USO operations within the Pacific geographic region.
  • IT Coordinator – A part-time position based in Germany, the Information Technology Coordinator will work with and assist the USO Europe IT Systems Manager in monitoring, managing and maintaining the IT systems for USO centers located throughout the European Region.

You can learn more about these and other great opportunities to make a difference at USO.org/Careers. Maybe I’ll be seeing you soon! – Vyque Elessar, USO Director of New Media

USO Metro’s One Million Milestone

The USO of Metropolitan Washington (USO Metro) has achieved a major accomplishment in its commitment to serve our troops. In December of 2011, USO Metro surpassed the one million mark for the number of troops they have supported in its airport centers.

USO Metro began taking care of America’s troops and their families at airports when it opened its first center inside Baltimore Washington International Airport (BWI) in 1999.

Volunteers work at the BWI airport center.

The timeline below shows in detail how the USO Metro airport services have expanded over the years.

USO Metro’s Airport Centers Timeline

  • 1999: BWI opens doors to USO Metro’s first airport center
  • 2001: Reagan National Airport (Reagan) center opens
  • 2005: Andrews Air Force Base opens an information desk
  • 2007: Washington Dulles International Airport (Dulles) center opens
  • 2010: Andrews Air Force Base airport center opens

According to USO Metro’s Airport Services Manager, Pam Horton, the 15,000-square-foot BWI center is both the largest and busiest center because of the Air Mobility Command (AMC) flights that many troops travel on through BWI. The other airport centers primarily serve troops who are flying on commercial flights.

Like all USO centers, the BWI center has many amenities geared to create a comfortable and home-like lounge for our troops. The facilities at BWI’s center include a concession filled with food and drinks, a sleeping room, children’s room, computer room, lounge with television and comfortable chairs, and Xbox games.

While BWI is the largest location, USO Metro’s achievement is a celebration for each airport center and USO Metro’s airport services program.

The number of guests at each airport center shows how each location has contributed to USO Metro’s grand total of 1,020,211 troops and family members served.

USO Metro Airport Centers’ Guests from 1998-2011

  • BWI = 762,797
  • Dulles = 129, 936
  • Reagan = 84, 567
  • Andrews AFB = 42, 911
  • Grand Total = 1, 020, 211

USO Metro Airport Centers’ Guests for 2011

  • BWI = 71, 313
  • Dulles = 30,302
  • Reagan = 21,777
  • Andrews AFB = 42, 911

Horton, who was first a USO Metro volunteer at BWI, says the milestone would not be possible without the support each airport center receives from its committed volunteers. The four airport centers currently have a total of 715 volunteers on file, all of whom are committed to at least two shifts each month.

Similar to USO centers around the world, USO Metro and its volunteers have remained dedicated to serving our troops, one by one.

Congratulations to USO Metro and your volunteers on touching over one million troops and family members! - Sarah Camille Hipp, Communications Specialist 

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In the Name of Love, USO of Illinois Connects Military Couples

Long deployments away from home can put a strain on military marriages.

To help couples communicate and stay connected, the USO of Illinois wanted to provide an opportunity for some local troops to share a romantic getaway with their spouses.

This center, made up of six locations, came up with a video challenge.

The “How Do I Love Thee?” Valentine’s Day Getaway contest asked troops and spouses to create a creative, compelling video about why they love their valentine.  Contestants entered on Youtube, and the USO of Illinois put the top three videos online for voting.

Today, they announced the two winning couples on their website. Congratulations to Lindsey and Curt Borjas of the U.S. Marine Corps and Mindy and Mark Maroon of the National Guard!

Watch Lindsey and Curt’s winning video:

Watch Mindy and Mark’s winning video:

The lucky couples won a weekend getaway including a romantic carriage ride at the Eaglewood Resort and Spa in Itasca, Illinois.

Thanks to Media, Marketing, and Public Relations Director, Beth Polio and Programs Manager, Dayna Malow, for organizing the contest and making the arrangements with Eaglewood.

The USO of Illinois’ Valentine’s Day contest is just one example of how USO centers around the world work hard to keep military couples and their loved ones connected.

Happy Valentine’s Day to all of America’s troops and families! – Sarah Camille Hipp, Communications Specialist