Author Archives: The USO

The USO Mission: Serving the Troops for 71 Years

In early 1941, we were a nation on the brink of war.

England and France were already at war with Germany. Japan had invaded China years earlier, and soon Pearl Harbor would draw the U.S. into a worldwide conflict.

With global tensions escalating, our military was growing, and so were the needs of our troops. But at the time, there was no single organization focused solely on supporting our men and women in uniform.

At the request of President Franklin D. Roosevelt, six civilian agencies came together and created a partnership called the United Service Organizations for National Defense, later known as the USO. It became official on Feb. 4, 1941.

The original USO mission statement is typed on yellowing paper and bound in a slim black volume that we dug out of the archives at our Arlington, Virginia, headquarters.

It reads in part:

“The purposes for which this corporation is formed are to aid in the defense program of the United States by serving the religious, spiritual, welfare and educational needs of the men and women in the armed forces and defense industries [and]… to contribute to the maintenance of morale in American communities…”

The original six organizations making up the USO were the Salvation Army, YMCA, YWCA, National Catholic Community Services, National Jewish Welfare Board and National Travelers Aid Association.

During the war, the USO opened more than 3,000 centers across the country, setting up facilities in any available space—log cabins, museums, castles, barns, railroad sleeping cars and storefronts. The USO soon became famous for its Camp Shows, with more than 7,000 entertainers traveling overseas to perform for the troops.

In the decades that followed, the USO continued serving troops with entertainment, recreation and social support programs in Korea, Vietnam, the Middle East and the Balkans.

In the 21st century, the USO has followed our servicemen and women to bases in Afghanistan, Iraq, Kuwait and Qatar. Now it’s tackling another challenge—expanding services for wounded, ill and injured troops along with their families and caregivers.

Seventy-one years later, the mission statement is shorter and simpler, but the mission itself remains the same:

“The USO lifts the spirits of America’s troops and their families.”

- Ellen Bjork, USO Director of Internal Communications, & Malini Wilkes, USO Director of Story Development; Photography by Joseph Andrew Lee, USO Staff Writer

America’s Away Team

This Sunday is one of the biggest days in all of sports: The Super Bowl. Pitting the New York Giants against the New England Patriots in a near-identical rematch of the 2008 Super Bowl, the fan rivalries are heating up. Surely Tom Brady will be looking for revenge after his perfect season was ended by the Giants in the Super Bowl four years ago. As the nation prepares for the showdown of the season, here’s a look back at the long and proud partnership between the USO and the NFL.

In 1965, then-Commissioner Pete Rozelle was looking for a way to demonstrate the NFL’s support for United States servicemen and women in Vietnam. He conceived the idea of sending NFL players to Vietnam on “goodwill tours” to visit and inspire the troops. After partnering with the USO they became the first sports organization to send a group of players to Vietnam.

From 1966 to 1973, NFL players visited remote firebases, aircraft carriers, and other installations in Vietnam, Guam, Thailand, and Japan. Since then, active and retired NFL players and coaches have lifted the spirits of America’s troops by participating in countless USO tours in places like Somalia, Bosnia, Italy, South Korea, Japan, Germany, Kuwait, Iraq and Afghanistan.

More recently, since the beginning of Operation Enduring Freedom in Afghanistan in 2001 and Operation Iraqi Freedom in 2003, the NFL, with the help of the USO, has sent many players and coaches to the Middle East. Commissioner Roger Goodell became the first sports commissioner to visit troops overseas when he toured Iraq and Afghanistan in 2008 with Osi Umenyiora of the New York Giants.

In 2005, the NFL and USO again teamed up to preserve the legacy of Pat Tillman, a former Arizona Cardinal and Army Ranger killed in action in 2004, by constructing a USO center in his honor. Former New England Patriot and current New York Giants Assistant Special Teams Coach Larry Izzo traveled to Afghanistan to take part in the grand opening of the Pat Tillman USO Center at Bagram Air Base.

No matter who comes out as this weekend’s victor, remember the men and women sporting America’s camouflaged away uniforms. The USO is proud of their long history with the NFL and is grateful for the opportunity to better lift the spirits of America’s troops and families. Who do you think we should send next? - Joseph P. Scannell, USO New Media Intern

The USO <3s Paul Wall

Paul Wall performs during his 2009 USO Tour at the Boardwalk at Kandahar Air Base, Afghanistan.

When asked to think of USO entertainers, many people imagine Bob Hope or, more recently, country music superstars such as Toby Keith. Grammy-nominated rapper Paul Wall may be less expected, but, having recently come back from his 5th USO tour to the Middle East, is definitely one of the biggest supporters of the USO and our nation’s troops!

How did you get started touring with the USO?

There was a guy in Texas, his name is Mattress Mack and he owns a huge furniture store in Houston and he did a lot of events and stuff for the USO and he suggested I go out on a tour. And then my good friend Jamie Kennedy and I went out on a USO variety type show. He did stand-up and I performed for troops. It was a great experience and I really appreciated the opportunity to perform for troops.

What was your most memorable experience over the years?

The thing that sticks out the most is one time in Afghanistan, there was so much activity in the air terminals and we ended up getting stuck there. Our USO tour manager stayed up all night trying to arrange a way for us to get out, if he hadn’t done that we may have been stuck there for more than just a day. The whole time I was thinking about my family and getting home to them and I knew that this was nothing compared to what the troops must feel. I was only away from my family for a week but these guys are gone for months and a year at a time, I could only imagine how long an extra day might feel to them, if they were trying to get home and something like this happened. It just made me appreciate them even more for all of their hard work and sacrifice.

Hip-hop artist Paul Wall brings members from the 380th Expeditionary Wing on stage during his USO concert on Jan. 18.

How have things changed since your first USO tour?

With the drawdown in Iraq this time I had the chance to visit different areas of the Middle East. We Went to Kuwait, Djibouti and an undisclosed location in the Middle East. I almost experienced kind of a role reversal in Djibouti because many of the troops there had never been to Iraq or Afghanistan and they were asking me questions about what it was like over there. It really just made me realize how versatile our troops are and even though they may not be serving in theater they are still sacrificing time with their family, friends and loved ones and that they care about their fellow troops who are on the frontlines.

If you could say one thing to the men and women serving this country what would it be?

Thank you and I’ll see you when you get back or on my next USO tour!

Wall, whose latest album “Politics as Usual” was released last year, says, “My family is the most important thing to me and being apart from them, for any amount of time, is always hard. I can’t imagine how it must be for our troops. Most of them haven’t seen their family in months, that’s why I make it a point to go on tour with the USO whenever I can. Our troops need to know that we appreciate them.”

See images from his recent tour full of meeting the troops and five performances at USO.org.

Get Some Oxygen—Don’t Let Your Marriage Become a Casualty of War

In an interview with Army SGT Philip Romero about the invisible wounds of war, he told the USO that it’s difficult to explain complex wartime emotions to his wife.

Romero suffers from post-traumatic stress.  “My wife asks me … ‘Why don’t you talk to me about it?” he says.  “How am I supposed to tell my wife that I’m sorry I didn’t die and two younger guys could have made it home? How do you explain that?”

Romero’s silence and bouts of anger are not uncommon in military marriages, particularly those where a spouse is dealing with PTSD.

“There is a level of stress on wounded warrior couples that seems ten-fold what a normal marriage bears,” said Noel Meador, Executive Director of Stronger Families, creator of a marriage training program called Oxygen.

A military couple learn to communicate more effectively at a recent Oxygen Seminar

The USO recently teamed up with Stronger Families to provide the workshops free to wounded, ill or injured troops.  It’s a way to tackle tough issues in a non-threatening environment.

Stronger Families coaches work with groups of about 25 couples, teaching them practical skills for improving communication, resolving conflict, rekindling romance and finding new hope.

“The ability for a spouse to empathize is tremendous,” said Meador, “and that’s really what we’re trying to reinforce… If we can help give couples the tools they need to communicate how they are feeling, we can help them attain a mutual understanding of the problem and work together to diffuse the anger safely.  Eventually couples can come up with an action plan to move forward in their relationships.”

In partnership with Stronger Families, the USO hosted three Oxygen seminars last year and plans to host six more this year.  The workshops are held near military hospitals, warrior transition units and wounded warrior battalions. -  Joseph Andrew Lee, USO Staff Writer

The USO Proud Patriots Club

The limited edition car magnet the USO is releasing today is special in two ways.

First, it conveys a powerful message: “I’m a Proud Patriot and I Support Our Troops.” Secondly, it is only being issued to USO Proud Patriots, a group of members who have chosen to honor the service and sacrifices of our troops by making a monthly pledge of financial support.

To make sure we can be there for our troops through every twist and turn in 2012, we’re on a drive to add 1,000 new USO Proud Patriots by January 31. Will you step forward and become a USO Proud Patriot today?

Become a USO Proud Patriot with a monthly pledge of $5, $10, $15 or more and get your limited edition car magnet.

As a USO Proud Patriot, you’ll be playing a pivotal role in delivering support to our troops. More USO Proud Patriots means more free phone calls home for our troops, more USO care packages distributed on the front lines, more bedtime stories from troops to their children who miss them every night as well as providing many of the other comforts of home.

It also means tangible help to returning troops adjusting to life at home after long and difficult service overseas. As a USO Proud Patriot, you’ll also be supplying enduring care for those who have returned home from war with wounds that need healing.

Take a strong stand for our troops. Make a monthly pledge of $5, $10, $15 or more.

We only have a few days to meet our goal of 1,000 new USO Proud Patriots. Help us get there by making your personal commitment now. – Kelli Seely
USO Chief Development Officer

A New Home

Once I started working for the USO my friends in the service began sending me text messages whenever they stopped by   a USO Center.  Usually they are just passing through an airport and only have  time to grab a cup of coffee, but the texts usually read something like “volunteers were so friendly!” or “everyone was so helpful, tell them thank you!”.  Having visited many centers through my work with the USO, this never comes as a surprise.  Our volunteers and staff are known for providing outstanding service to our nation’s men and women in uniform and their families.  Yet, on a recent trip alongside a military family, I had the opportunity to witness first-hand how our centers go above and beyond to make America’s heroes feel at home wherever they are.

The Harris family gets a look around after being greeted by Ty Pennington as the Extreme Makeover Home Edition provides a house for the Shilo Harris family outside of Floresville, Texas on January 21, 2012. Photo: Express-News, TOM REEL / © 2012

The Texas family of four was traveling to Germany as part of a special Extreme Makeover: Home Edition that will air later this year.  The mother works as an Army advocate for wounded service members and the father is an Iraq war veteran with burns covering 60% of his body.  As a result of his injuries, the father tires easily and has problems regulating body temperature which makes traveling across multiple time zones and varying climates challenging, especially with a two year old son and nine year old daughter in tow.

As part of the television production we were treated to many amazing sights, smells and tastes that Germany has to offer.  Yet, where I saw the family the happiest and most comfortable, was the final day spent at the USO Warrior Center located adjacent to Landstuhl Regional Medical Center (LRMC).  With a fire “burning” in the fireplace (it’s a faux fireplace), a movie playing, spaghetti cooking on the stove, garlic bread in the oven and homemade carrot cake being cut on the counter, it felt like home.  The staff and volunteers immediately embraced the family, enlisting the daughter’s help to serve spaghetti and swapping Army wife stories with mom.

The family knew several people at the center as the father had been treated at LRMC following the IED explosion that wounded him in Iraq.  Yet, being in the room, you would have thought you had walked in on a family reunion.   That is what the USO does.  Whether you are in a USO Center in Europe, the Pacific, Afghanistan or the states, the USO creates an atmosphere of home, inclusion and support for our nation’s heroes and their families.  Thank you, USO team – especially USO Georgia and USO San Antonio, for making this family’s journey truly a special one. - Andrea Sok, USO Communications Manager