Why I Volunteer: Capt. (Select) Mark Kleinhenz, USO of North Carolina

The USO is highlighting its volunteers from around the world to mark National Volunteer Week, which runs April 21-27. We asked a few of them to tell us why they give their time to the USO. Here is one of their replies.

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Navy Capt. (S) Mark Kleinhenz

My name is Mark Kleinhenz. I am a USO Volunteer. I am also an active reservist in the Navy. I have been proudly volunteering at the USO of North Carolina’s Charlotte Douglas International Airport center for just over a year.

It was an honor to be selected as a volunteer. It is something I plan to do for many years to come. Why? Because after 21 years of service to our country, it was time to give back to those I am so proud to serve alongside and those who have served before me.

My volunteer experience has been outstanding and rewarding to the point where I actively recruit my friends to sign up to volunteer with me. I want to share this experience because my fellow volunteers at our USO in the Charlotte airport are family, and they each feel as I do. Every time you volunteer, you see familiar faces – fellow volunteers, folks flying out for their drill weekends and other veterans who are frequent fliers. I volunteer because while I feel serving your country is important, serving those who serve our country is equally important. I get a kick out of the fact that the young soldiers, sailors, Marines and airmen and spouses who come through have now idea who just made them a cup of coffee or welcomed them in the door. That is the way it should be at a USO. Rank doesn’t matter when you walk in our doors – only that you served or are serving your country.

Throughout my Navy career, I have stopped into every USO I have run across – Camp As Sayliyah in Qatar, Vicenza and Naples, Italy, both of Dallas’ excellent facilities and many others, including the two best USOs I have ever been to – the USO in Guam and our own USO of North Carolina’s Charlotte airport center. I have always received warm welcomes, something to eat or drink, a free phone call if I needed it, an Internet connection and the ability to swap out a good book out for a trip wherever I was heading. This service year after year while flying in and out of Charlotte and stopping by my USO is what motivated me to volunteer.

USO facilities are great. However, it is USO volunteers that truly make the difference. I can confidently say that USO volunteers are cut from the same cloth in every location. To a person, every volunteer does their best to make every service member – active, reserve and retired – feel special. We strive to ensure people feel welcome and are made to feel at home during their visit. If you want to do something very positive in your life, become a USO Volunteer!

–Story by Navy Capt. (Select) Mark W. Kleinhenz, USO of North Carolina volunteer