USO Kandahar Recognized for Quick Thinking

It’s pouring rain.

There seems to be no end in sight to this storm, and you’ve got tons of electronics and furniture inside what amounts to little more than a field tent in the middle of Afghanistan.

The water starts creeping in. Everything could be ruined. What do you do?

The waters rose and rose and rose.

“Jesse Boyles and Jillian Ferron were on shift as the water came into the center,” said USO Kandahar center manager Richard McCarty, in an email response to USO President Sloan Gibson, explaining what happened after a recent storm flooded the Center.

“They took quick and important steps to ensure the safety of the customers in regards to electricity and the protection of the center’s valuable furniture and electronics by cutting breakers as needed to provide safety,” he added. “But also minimizing the inconvenience to the people stuck inside still watching TV’s and on phones.”

"We quickly moved as much as we could to the highest point in the tent, pushing most of the furniture to the middle of the tent. "

Boyles and Ferron, along with the rest of the staff and volunteers of USO Kandahar, were recently presented the President’s Award for performance above and beyond the call of duty when they experienced the unfortunate reality of operating in a field environment – in a third-world country – in a combat zone.

The President’s Award is presented to individuals whose contributions have had a significant impact on their department and the organization. Ferron’s contribution alone, by quickly rounding up a work detail to get 30 cloth La-z-Boy chairs in the theater stacked on the high end of the room, saved the USO more than $4,500.

According to Gary Bibeau, regional vice president, the entire floor of the Kandahar USO center was underwater for a period of time. The flood ran through the entire center, depositing mud on the both the floor and on the furniture.

“By the time I got there, the staff and volunteers had taken the furniture and electronics out and put it all in storage, limiting any damage,” wrote Bibeau in follow-up documentation.

The it was time to clean up!

The clean-up effort that began the following morning would take two-and-a-half days to complete, but employees Penn Walker, Blair Ciccocioppo and Randy Montesi all joined Boyles and Ferron first thing in the morning to start the arduous work of removing 8,000 square feet of ruined flooring and carpet and sweeping out the excess water and mud.

Unfortunately it wasn’t just water the team was stuck cleaning up. Several of the outdoor port-o-johns were also tipped over, adding some sewage to the soaking mess. Because of concerns about mold and toxic material in the water, Bibeau had the local Navy medical unit come in to do a health inspection after the site was cleaned up, and it has since been cleared for safe occupancy once again.

“I would like to make special recognition of Erin Mintmier, who was at the center during the flooding and took the leadership of the clean up and volunteer coordination,” said McCarty. “We faced a tremendous amount of work and … the first difficult steps were to organize … how we can direct the volunteers to help,” he added. “It was in this aspect that Erin really shined as a leader.”

Through their teamwork and excellent leadership, USO Kandahar weathered the storm, and for that, we as an organization now stand that much stronger beside them. Congratulations on your recent recognition and keep up the great work! – Joseph Andrew Lee, USO Staff Writer

Welcome a Hero Home

USO Wishbook | Welcome Home a HeroIn the coming days, thousands of service members will be returning home from war. For the ninth day of USO Wishbook why not Welcome Home a Hero! Our troops’ long flights home are grueling and the anticipation of being back can be . For $25 you’ll be helping the USO decorate and celebrate our troops as they return home with welcome banners and streamers – making sure they know as soon as they step off the plane how much their service means to us.

Check out all the Twelve Days of USO Wishbook!